NBN connection but phone still not ported 2months later

Services provided via NBN Co, Opticomm, Open Networks, Red Train, LBN Co, and TPG FttB
ABL
Posts: 8
Joined: Thu May 16, 2019 9:54 pm

Re: NBN connection but phone still not ported 2months later

Post by ABL » Tue Jun 25, 2019 3:30 pm

10 days and still no response....

MenakaD
Exetel Staff
Posts: 5
Joined: Thu Feb 14, 2019 2:49 pm

Re: NBN connection but phone still not ported 2months later

Post by MenakaD » Tue Jun 25, 2019 5:53 pm

ABL wrote:
Tue Jun 25, 2019 3:30 pm
10 days and still no response....
Please do accept our apologies for any inconvenience caused in this regards.

As discussed over the phone we will arrange the necessary refunds and will get back to you shortly via same ticket reference.

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