NBN Set up

Services provided via NBN Co, Opticomm, Open Networks, Red Train, LBN Co, and TPG FttB
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muzzatron
Posts: 57
Joined: Sun Feb 17, 2013 6:34 pm
Location: Sydney

NBN Set up

Post by muzzatron » Sat Jul 13, 2019 12:29 pm

Hello,
I've just received my NBN modem and router. Is there an Exetel set up guide somewhere I can follow.

Thanks

Robert
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Surfn Chick
Posts: 68
Joined: Wed Jun 13, 2007 2:45 pm

Re: NBN Set up

Post by Surfn Chick » Sat Jul 13, 2019 2:33 pm

Hello, the modems usually come pre-configured. Just plug it in.
However you must wait until you receive notification by way of sms/email from Exetel advising that your NBN is active. Hope this helps.
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KavindaS
Exetel Staff
Posts: 2564
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: NBN Set up

Post by KavindaS » Mon Jul 15, 2019 12:25 pm

muzzatron wrote: ↑
Sat Jul 13, 2019 12:29 pm
 Hello,
I've just received my NBN modem and router. Is there an Exetel set up guide somewhere I can follow.

Thanks

Robert
Hi Robert,

Checking through the radius server indicates the modem has authenticated now.
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muzzatron
Posts: 57
Joined: Sun Feb 17, 2013 6:34 pm
Location: Sydney

Re: NBN Set up

Post by muzzatron » Mon Jul 15, 2019 4:03 pm

OK so do I plug it in and then wait?
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KavindaS
Exetel Staff
Posts: 2564
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: NBN Set up

Post by KavindaS » Mon Jul 15, 2019 5:55 pm

muzzatron wrote: ↑
Mon Jul 15, 2019 4:03 pm
 OK so do I plug it in and then wait?
I have checked using the service you have posted here. If you have referred to a different service, you may PM the customer id or the service number, so I will check the activation and provide you the cable setup instructions. Modem is pre-configured as confirmed before.
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