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Fixed wireless outage?

Posted: Tue Nov 12, 2019 11:26 am
by fosweb
Hi Exetel Forum,

My NBN Fixed Wireless box has all the correct lights (all green, no connection issue) though I have no Exetel Internet connection (solid red light on ZTE modem).

Is this an issue with the NBN or with my Exetel account?

I'm in Tamworth NSW.

Cheers,
Michael

Re: Fixed wireless outage?

Posted: Tue Nov 12, 2019 2:38 pm
by KavindaS
fosweb wrote:
Tue Nov 12, 2019 11:26 am
Hi Exetel Forum,

My NBN Fixed Wireless box has all the correct lights (all green, no connection issue) though I have no Exetel Internet connection (solid red light on ZTE modem).

Is this an issue with the NBN or with my Exetel account?

I'm in Tamworth NSW.

Cheers,
Michael
Hi Michael,

We expect to have a working service for you now. However, if the issue is persisting, kindly refer the notification we have published via viewtopic.php?f=296&t=45207 for further details.

Exetel apologizes for any inconvenience this may have caused.