Elwood 3184 - Nbn outage

Services provided via NBN Co, Opticomm, Open Networks, Red Train, LBN Co, and TPG FttB
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cawiddis
Posts: 1
Joined: Thu Sep 05, 2019 6:25 pm

Elwood 3184 - Nbn outage

Post by cawiddis » Sat Nov 16, 2019 8:20 am

Third day now. Reboot of Nbn router may restore service, but only for about ten minutes... then router returns to error status.

Dushyanthan
Exetel Staff
Posts: 162
Joined: Tue Jun 19, 2018 1:13 pm
Location: Sydney

Re: Elwood 3184 - Nbn outage

Post by Dushyanthan » Sat Nov 16, 2019 4:04 pm

Kindly PM us your customer ID or the service number to assist you further.

Peter31
Posts: 2
Joined: Thu Sep 05, 2019 8:45 am

Re: Elwood 3184 - Nbn outage

Post by Peter31 » Tue Nov 19, 2019 10:45 am

Having the same trouble in Ripponlea, 3185 just across the road from Elwood.

KavindaS
Forum Admin
Posts: 2541
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Elwood 3184 - Nbn outage

Post by KavindaS » Tue Nov 19, 2019 7:19 pm

Peter31 wrote:
Tue Nov 19, 2019 10:45 am
Having the same trouble in Ripponlea, 3185 just across the road from Elwood.
Kindly refer this section viewforum.php?f=296 for any known outages. If you cannot locate and if the service still not working, PM me your service number or the customer id and I will check accordingly.

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