NBN FTTN slow

Services provided via NBN Co, Opticomm, Open Networks, Red Train, LBN Co, and TPG FttB
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h45e
Posts: 2
Joined: Sat Apr 11, 2020 8:37 am

NBN FTTN slow

Post by h45e » Sat Apr 11, 2020 9:24 am

Hi,
Just wondering if anyone's else NBN is slow? I use to get 96mb/s now only 55mb/s. Just did another speed test, down to 33mb/s.


https://exetel.speedtestcustom.com/resu ... 5763def675

Surfn Chick
Posts: 74
Joined: Wed Jun 13, 2007 2:45 pm

Re: NBN FTTN slow

Post by Surfn Chick » Sat Apr 11, 2020 11:19 am

I can probably help you in the first instance.
You could add to your question the region or suburb you live in.
Have you checked the forum for current maintenance and outages?

h45e wrote:
Sat Apr 11, 2020 9:24 am
Hi,
Just wondering if anyone's else NBN is slow? I use to get 96mb/s now only 55mb/s. Just did another speed test, down to 33mb/s.


https://exetel.speedtestcustom.com/resu ... 5763def675

h45e
Posts: 2
Joined: Sat Apr 11, 2020 8:37 am

Re: NBN FTTN slow

Post by h45e » Sat Apr 11, 2020 3:19 pm

Hi,
Im in Beeliar and there is no knowen issues atm.
I honestly dont mind I was just curious.

Surfn Chick
Posts: 74
Joined: Wed Jun 13, 2007 2:45 pm

Re: NBN FTTN slow

Post by Surfn Chick » Sun Apr 12, 2020 11:28 am

You may or may not be aware of these things you can check prior to phoning Tech support or lodging a ticket.

REad these to see if it helps. Better to understand should it persist as you maybe able to rectify the issue yourself.

https://www.exetel.com.au/broadband/nbn/about-speeds



testquote=h45e post_id=330118 time=1586582350 user_id=101516]
Hi,
Im in Beeliar and there is no knowen issues atm.
I honestly dont mind I was just curious.
[/quote]

KasunW
Exetel Staff
Posts: 191
Joined: Fri Jun 07, 2019 6:03 pm

Re: NBN FTTN slow

Post by KasunW » Mon Apr 13, 2020 6:08 pm

h45e wrote:
Sat Apr 11, 2020 9:24 am
Hi,
Just wondering if anyone's else NBN is slow? I use to get 96mb/s now only 55mb/s. Just did another speed test, down to 33mb/s.


https://exetel.speedtestcustom.com/resu ... 5763def675
Could you kindly advise if you are still experiencing any issues with the service and send a PM with your service number or the customer number so we could look into this and advise.

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