Very very slow connection speed

Services provided via NBN Co, Opticomm, Open Networks, Red Train, LBN Co, and TPG FttB
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liuyangyang
Posts: 2
Joined: Sat Sep 19, 2020 6:00 pm

Very very slow connection speed

Post by liuyangyang » Fri Oct 02, 2020 10:07 pm

Extremely slow connection speed. 50Mbps price, running at 2.5Mbps speed

https://www.speedtest.net/result/10183873706

Kaja Pavalanathan
Exetel Staff
Posts: 32
Joined: Fri Jan 17, 2020 10:26 pm

Re: Very very slow connection speed

Post by Kaja Pavalanathan » Sun Oct 04, 2020 10:42 am

liuyangyang wrote:
Fri Oct 02, 2020 10:07 pm
Extremely slow connection speed. 50Mbps price, running at 2.5Mbps speed

https://www.speedtest.net/result/10183873706
Hi

We are sorry about the inconvenience caused. Kindly PM me your customer ID or the service number to check this issue.

Thanks

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