Opticomm Bundoora Outage

Services provided via NBN Co, Opticomm, Open Networks, Red Train, LBN Co, and TPG FttB
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Velthari
Posts: 8
Joined: Wed Sep 16, 2020 12:44 pm

Opticomm Bundoora Outage

Post by Velthari » Tue Oct 06, 2020 12:40 pm

Opticomm outage in Bundoora as of12:30 hours

ETA on fix?

Wixzard
Posts: 1
Joined: Tue Aug 25, 2020 11:20 pm

Re: Opticomm Bundoora Outage

Post by Wixzard » Tue Oct 06, 2020 12:51 pm

No connectivity and red “internet” LED lights on the router (before and after reboot) here In Mentone. Not sure if I’m opticomm though.

Started approx 12:30 today also.

triks
Posts: 3
Joined: Wed Jul 15, 2020 12:29 pm

Re: Opticomm Bundoora Outage

Post by triks » Tue Oct 06, 2020 12:54 pm

Patterson Lakes also down since 12:30pm.
[FTTC Exetel 50/20]

mojjo
Posts: 4
Joined: Tue Dec 10, 2019 4:21 pm

Re: Opticomm Bundoora Outage

Post by mojjo » Tue Oct 06, 2020 1:19 pm

Ascot Vale/ Essendon 12:25 started to play up as well.
Checked with NBNCo website, does not seem to flag any issue for my premises there, this is purely EXETEL issue.
Right while in the conference with customers and it took me down, with covid and WFH this is not cool.

Velthari
Posts: 8
Joined: Wed Sep 16, 2020 12:44 pm

Re: Opticomm Bundoora Outage

Post by Velthari » Tue Oct 06, 2020 1:35 pm

Update. Internet back up and running as of 1325 hours

mojjo
Posts: 4
Joined: Tue Dec 10, 2019 4:21 pm

Re: Opticomm Bundoora Outage

Post by mojjo » Tue Oct 06, 2020 1:39 pm

Thats good for you mate.
I am still waiting, did you had to reboot all the NBN and router devices?
Velthari wrote:
Tue Oct 06, 2020 1:35 pm
Update. Internet back up and running as of 1325 hours

nilushid
Admin
Posts: 1175
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Opticomm Bundoora Outage

Post by nilushid » Tue Oct 06, 2020 1:45 pm

Hi

There was a network outage that affected all the Exetel customers in VIC. The outage is successfully restored by Exetel network engineers.

Kindly power restart your modem/router and check if any issue persists. Exetel apologizes for any inconvenience this may have caused.

viewtopic.php?f=296&t=45973&p=331596#p331596

Thanks

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