Cranbourne East - no Redtrain fibre connection

Services provided via NBN Co, Opticomm, Open Networks, Red Train, LBN Co, and TPG FttB
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Livingthedream
Posts: 7
Joined: Sat Jan 11, 2020 11:22 am

Cranbourne East - no Redtrain fibre connection

Post by Livingthedream » Fri Oct 23, 2020 9:39 pm

Hi,

All day today I’ve experienced extremely slow speeds and connection issues.
For the last hour, we have had no connection at all.

Can you please advise if there is a current outage and if not, please investigate.

Redtrain fibre in Cranbourne East.

nilushid
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Posts: 1175
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Cranbourne East - no Redtrain fibre connection

Post by nilushid » Mon Oct 26, 2020 8:54 am

Livingthedream wrote:
Fri Oct 23, 2020 9:39 pm
Hi,

All day today I’ve experienced extremely slow speeds and connection issues.
For the last hour, we have had no connection at all.

Can you please advise if there is a current outage and if not, please investigate.

Redtrain fibre in Cranbourne East.
Hi

We are extremely sorry about the delay getting back to you on this and for the inconvenious caused to you over the service issue. There was an outage in Cranbourne Easet and the supplier confirmed it is restored now. We have posted this on the outage notification board at that time. Please refer the below link

viewtopic.php?f=296&t=46005

Thanks

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