NBN is down in Preston VIC 3072

Services provided via NBN Co, Opticomm, Open Networks, Red Train, LBN Co, and TPG FttB
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MaxTL
Posts: 1
Joined: Sun Nov 01, 2020 9:31 am

NBN is down in Preston VIC 3072

Post by MaxTL » Sun Nov 01, 2020 9:42 am

No internet connection since this morning ( not sure from when)
The online indicator on router is down

sheannej
Exetel Staff
Posts: 15
Joined: Mon Aug 03, 2020 12:21 pm

Re: NBN is down in Preston VIC 3072

Post by sheannej » Sun Nov 01, 2020 10:17 pm

MaxTL wrote:
Sun Nov 01, 2020 9:42 am
No internet connection since this morning ( not sure from when)
The online indicator on router is down


Thank you for reaching us via the forum.

Could you please provide us your Service number, Customer ID or any reference number in a personal message so that we can look into this and advise.

We do apologize for any inconvenience this may have caused.

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