Yes, if you ordered it under the same account it will transfer automatically.Les wrote: ↑Thu Apr 12, 2018 4:48 pmHi,
I'm now in my 15th year as an Exetel customer.
This week I upgraded my service from ADSL to NBN FTTN and as part of the upgrade I was assigned a new account.
Is the Pioneer discount applicable to NBN services?
Can it be transferred from my ADSL account to my NBN account?
Les
The Exetel 6-year club
Re: The Exetel 6-year club
Re: The Exetel 6-year club
Hi,
Thanks for merging the new account into my old account. I appreciate that.
It appears I've lost access to the invoices issued under the new account. Can those invoices be linked to the old account.
I also have an issue with the SMS and FAX over Web services.
I had previously de-registred my e-mail addresses from my old account and registered them under the new account.
They aren't showing in the merged account, but I can't add the e-mails addresses as it says they are in use.
Les
Thanks for merging the new account into my old account. I appreciate that.
It appears I've lost access to the invoices issued under the new account. Can those invoices be linked to the old account.
I also have an issue with the SMS and FAX over Web services.
I had previously de-registred my e-mail addresses from my old account and registered them under the new account.
They aren't showing in the merged account, but I can't add the e-mails addresses as it says they are in use.
Les