Moving house

Comments and posts about your experience with Exetel
Post Reply
brutalwookie
Posts: 5
Joined: Mon Mar 09, 2015 10:51 pm
Location: hornsby

Moving house

Post by brutalwookie » Thu Sep 10, 2015 2:39 pm

Hi there,

I have been a customer for about 7 years at the same address in Hornsby,
will be moving to a house in Mount Kuring gai and looking at the plans i notice there is a big difference on price for the same plan.
currently on the O- bundle 100g plan for 39.99, and the same plan in Mount kuring gai would be $69.
just wondering why that is,
second question, if I'm changing address, which means basically cancelling one plan to sign up for a new one,
will i have to pay out the pro rata on my existing plan, and will i lose my loyalty bonus?
hope not.

regards,

Rich

Mandy
Exetel Staff
Posts: 48
Joined: Fri May 03, 2013 5:15 pm
Location: Sydney

Re: Moving house

Post by Mandy » Thu Sep 10, 2015 2:56 pm

Hi Rich,

Could you please PM your service number so that one of our Sales Representatives could get in touch with you.

Regards
Mandy

brutalwookie
Posts: 5
Joined: Mon Mar 09, 2015 10:51 pm
Location: hornsby

Re: Moving house

Post by brutalwookie » Fri Sep 11, 2015 12:45 pm

pm sent

Post Reply