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Moving house

Posted: Thu Sep 10, 2015 2:39 pm
by brutalwookie
Hi there,

I have been a customer for about 7 years at the same address in Hornsby,
will be moving to a house in Mount Kuring gai and looking at the plans i notice there is a big difference on price for the same plan.
currently on the O- bundle 100g plan for 39.99, and the same plan in Mount kuring gai would be $69.
just wondering why that is,
second question, if I'm changing address, which means basically cancelling one plan to sign up for a new one,
will i have to pay out the pro rata on my existing plan, and will i lose my loyalty bonus?
hope not.



Re: Moving house

Posted: Thu Sep 10, 2015 2:56 pm
by Mandy
Hi Rich,

Could you please PM your service number so that one of our Sales Representatives could get in touch with you.


Re: Moving house

Posted: Fri Sep 11, 2015 12:45 pm
by brutalwookie
pm sent