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Can Recommend

Posted: Sat Mar 05, 2016 2:41 pm
by Pepper32
Only been with Exetel for about a month now.
Quick to get the initial connection done, was only a 3 day~ wait.

Paying for 100/40
Actual is 85/35~

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Overall quite good.
A utility is a utility, not much more to say.

Re: Can't Recommend

Posted: Sat Mar 05, 2016 5:36 pm
by Nathanael S
Pepper32 wrote:Only been with Exetel for about a month now.
Quick to get the initial connection done, was only a 3 day~ wait.

But...
Paying for 100/40
Actually getting 20/35

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Likely cancel and go back to Internode at this point.
Hi Benjamin,

We apologize for the inconvenience being caused by the slow speeds, however we have sent an email with the ticket id: 10012357. Kindly respond at your earliest convenience.

Regards,
Nathan

Re: Can't Recommend

Posted: Sat Mar 05, 2016 7:18 pm
by Pepper32
Nathanael S wrote: Hi Benjamin,

We apologize for the inconvenience being caused by the slow speeds, however we have sent an email with the ticket id: 10012357. Kindly respond at your earliest convenience.

Regards,
Nathan
Damn it nathan you solved my bloody issue.
Media prioritization settings on my router were limiting me to 24mbps from my legacy ADSL2 connection days.

Didn't think to isolate it down to the router.
User bloody error, my apologies.

Re: Can Recommend

Posted: Wed Mar 09, 2016 10:54 pm
by Pepper32
Still get complete performance degradation for hours at a time during peak periods:
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Not sure if this is exetel or the nbn infrastructure as a whole.
Never has this issue on standard ADSL2 over copper.

Ping blowouts are rubbish.
This is with nearly 0 load on my own network.

Hmm...........

Re: Can Recommend

Posted: Thu Mar 10, 2016 5:34 am
by dulipf
Pepper32 wrote:Still get complete performance degradation for hours at a time during peak periods:
Image

Not sure if this is exetel or the nbn infrastructure as a whole.
Never has this issue on standard ADSL2 over copper.

Ping blowouts are rubbish.
This is with nearly 0 load on my own network.

Hmm...........
Hi Benjamin

Please conduct the tests sent in the email under the reference #10012357 and reply back with the results to investigate.

Apologies for any inconvenience caused.

Regards
Dulip F