Exetel service
Posted: Sun Sep 18, 2016 10:09 am
Thank you Exetel!!!
A first time FTTN NBN user I have been blown away by the technical support and services provided to me.
I live in a retirement village and was surprised that my old telephone continued to work(connected through a splitter to the line) while I had Exetel NBN also connected .The changeover was easy (ported)with just a very short time without the phone.
Other people in my large 500 plus unit village signed with the BIG Telco and immediately had their phones cut off and were told we ill be back in 2-3 weeks to connect! Why?
So glad I took advice of a friend a long time Exetel customer!
Quality of service for me has been Flawless!
PS
I am a retired Telecontrol technician and still licensed comms Cabler, Electrical contractor so do have a clue.

A first time FTTN NBN user I have been blown away by the technical support and services provided to me.
I live in a retirement village and was surprised that my old telephone continued to work(connected through a splitter to the line) while I had Exetel NBN also connected .The changeover was easy (ported)with just a very short time without the phone.
Other people in my large 500 plus unit village signed with the BIG Telco and immediately had their phones cut off and were told we ill be back in 2-3 weeks to connect! Why?
So glad I took advice of a friend a long time Exetel customer!
Quality of service for me has been Flawless!
PS
I am a retired Telecontrol technician and still licensed comms Cabler, Electrical contractor so do have a clue.

