Unplanned Fibre Network Outages Reported Times

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Tomasin
Posts: 1
Joined: Thu Sep 05, 2019 9:08 am

Unplanned Fibre Network Outages Reported Times

Post by Tomasin » Thu Sep 05, 2019 5:55 pm

The reported unplanned outage start times seem to be incorrect based on my router logs and other devices on the network. For example today's Exetel Unplanned Fibre Network Outage - Multiple Suburbs, VIC was reported as starting at 8:00 am AEST, yet my router logs and devices such as my solar inverted which poll's PVOutput etc report that the internet outage in Vic started around 1am this morning!

KavindaS
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Posts: 2472
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Unplanned Fibre Network Outages Reported Times

Post by KavindaS » Thu Sep 05, 2019 8:50 pm

Tomasin wrote:
Thu Sep 05, 2019 5:55 pm
The reported unplanned outage start times seem to be incorrect based on my router logs and other devices on the network. For example today's Exetel Unplanned Fibre Network Outage - Multiple Suburbs, VIC was reported as starting at 8:00 am AEST, yet my router logs and devices such as my solar inverted which poll's PVOutput etc report that the internet outage in Vic started around 1am this morning!
Thank you for providing the details. However, if you further experiencing issues on this, kindly refer the new URL https://forum.exetel.com.au/viewtopic.php?f=296&t=45036

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