New Customer Referral Scheme

Discussions regarding new & existing plans and other Exetel initiatives
jokiin
Volunteer Site Admin
Posts: 2970
Joined: Mon Feb 02, 2004 10:23 pm
Location: Sydney

Re: New Customer Referral Scheme

Post by jokiin » Wed Sep 03, 2008 3:40 pm

CoreyPlover wrote:
jok11n wrote:I would have thought there was more benefit to getting people on ADSL2+ services than ADSL1 :o
There may well be (although the higher speeds and higher bandwidth requirements are a disadvantage from an ISP's point of view) but the crux is that ADSL2+ profit margins are too small to allow referral credits to be paid whereas ADSL profit margins allow this.
Actually I felt the referral bonuses were overly generous anyway, it would be nice to get some sort of benefit though

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: New Customer Referral Scheme

Post by ForumAdmin » Tue Sep 30, 2008 2:07 pm

The current referral scheme ends, as notified to those users who elect to receive the monthly news letter, at midnight on September 30th.

There will be a new referral scheme from October 1st 2008 until 31st December 2008 which will be:

$30.00 for a new ADSL1 or ADSL2 customer

$15.00 for a churn ADSL1 customer (all ADSL2 customers are regarded as new customers)

tvphan
Posts: 3
Joined: Fri Apr 21, 2006 8:33 pm

Re: New Customer Referral Scheme

Post by tvphan » Sat Oct 18, 2008 6:27 am

in last months, i have refered two new ADLS1 users. What should i do to be eligible for a discount..Thanks

Triggery
Posts: 46
Joined: Fri May 25, 2007 11:11 pm

Re: New Customer Referral Scheme

Post by Triggery » Sat Oct 18, 2008 10:44 am

tvphan wrote:What should i do to be eligible for a discount
When you refer people, they need to fill in your service number on the application form when they first sign up. I'm not sure if the referral bonus can be applied if this is not completed.

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: New Customer Referral Scheme

Post by ForumAdmin » Sat Oct 18, 2008 11:51 am

The HSPA application form will shortly be modified to give a $20.00 referral credit.

tvphan
Posts: 3
Joined: Fri Apr 21, 2006 8:33 pm

Re: New Customer Referral Scheme

Post by tvphan » Sat Oct 18, 2008 12:26 pm

Triggery wrote:
tvphan wrote:What should i do to be eligible for a discount
When you refer people, they need to fill in your service number on the application form when they first sign up. I'm not sure if the referral bonus can be applied if this is not completed.
I did filled in my service number on their application forms

Gidget
Volunteer Site Admin
Posts: 1813
Joined: Wed Jan 28, 2004 4:33 am
Location: Sydney

Re: New Customer Referral Scheme

Post by Gidget » Sat Oct 18, 2008 12:36 pm

Log into your User Facilities, then check your referral details under "Reduce Your Costs", then check your ADSL invoices (specifically, the October invoice) and you will see your credit so far. Note that credits are not applied until the next invoice after a referred account is activated.

Gidget
Log a fault ticket here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal

tvphan
Posts: 3
Joined: Fri Apr 21, 2006 8:33 pm

Re: New Customer Referral Scheme

Post by tvphan » Sat Oct 18, 2008 4:39 pm

Gidget wrote:Log into your User Facilities, then check your referral details under "Reduce Your Costs", then check your ADSL invoices (specifically, the October invoice) and you will see your credit so far. Note that credits are not applied until the next invoice after a referred account is activated.

Gidget
I saw it...Thank you so much :) :) :)

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