2008 - A Very Good Year For Exetel

Discussions regarding new & existing plans and other Exetel initiatives
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ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

2008 - A Very Good Year For Exetel

Post by ForumAdmin » Tue Dec 30, 2008 11:31 am

The last 12 months have been very successful and very eventful with many opportunities taken to improve every aspect of the way Exetel operates. A summary of the major events over the past 12 months is set out below:

Engineering

1. We added a West Australian PoP.
2. We added a South Australian PoP.
3. We added an ACT PoP.
3. We completed the build out of a second Sydney PoP.
4. We completed the first phase of making the 2 Sydney PoPs fully resilient.
5. We completed the first phase of making the inter-State PoPs ‘independent’
6. We completed the second stage of providing P2P caching
7. We increased our customer connectivity bandwidth by 50%.
8. We achieved greater than 99.99% service up time in 2008.

Services

1. We added a Layer 2 HSPA data service
2. We added a Layer 2 Mobile telephone call service + data
3. We added ‘shaped’ options for all ADSL1 and ADSL2 plans
4. We added PAYU ADSL1 and ADSL2 plan options
5. We introduced a VoIP over mobile service
6. We expanded support hours to 8.30 am – 9.30 pm
7. We expanded support days to weekends and public holidays
8. We reduced all wire and mobile telephone call costs

Financial

1. We increased our revenue for each of the twelve months
2. We made a profit each month; double that achieved in 2007
3. We halved our support costs by opening an office in Sri Lanka
4. Our revenue per employee increased by 10%
5. Our customers to employee ratio increased by 12%
6. Our customers to expense dollar ratio increased by 14%
7. We remain borrowing/debt free; all capex funded out of profit
8. All growth was achieved without sales people, advertising or marketing

Changes occurred in every month of 2008 and the rate of change over the past 12 months is planned to increase at a faster rate in 2009.

dbr
Posts: 493
Joined: Fri Feb 08, 2008 2:33 pm
Location: Sale VIC

Re: 2008 - A Very Good Year For Exetel

Post by dbr » Tue Dec 30, 2008 12:27 pm

Congrats FA, and Exetel. Looking forward to your innovations over 2009.

David.
http://www.saferoz.com.au
First Aid * Fire * Safety

marrow
Posts: 60
Joined: Sat May 21, 2005 10:48 pm
Location: Brisbane

Re: 2008 - A Very Good Year For Exetel

Post by marrow » Wed Dec 31, 2008 9:57 am

Thank you so much Exetel

Great ISP

May you be more succesful in 2009

You openess is refreshing with how you handle your business

May you all have a Great New Year and a prosperous 2009

Management and Staff :!:

EDIT : And all the mods and helpers on this forum
Live Life

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