Increase In Off Peak Allowance On Relevant ADSL Plans

Discussions regarding new & existing plans and other Exetel initiatives
CrackerJak
Posts: 37
Joined: Wed Nov 07, 2007 4:03 am
Location: NSW

Re: Increase In Off Peak Allowance On Relevant ADSL Plans

Post by CrackerJak » Wed Jan 21, 2009 4:52 am

Just noticed the increase on my quota page, bravo exctel!

You're the only isp in Australia that keeps it real in regards to adsl 1 data allowances.

Thank you very much all added value is greatly appreciated.

:D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D :D

Legend
Posts: 37
Joined: Fri Jun 30, 2006 1:40 am

Re: Increase In Off Peak Allowance On Relevant ADSL Plans

Post by Legend » Wed Jan 21, 2009 12:31 pm

Is this applicable to people churning to ADSL1 plans? I note that is the only page still showing 48GB.

raymond
Exetel Staff
Posts: 345
Joined: Thu Mar 04, 2004 2:46 pm

Re: Increase In Off Peak Allowance On Relevant ADSL Plans

Post by raymond » Wed Jan 21, 2009 1:22 pm

Legend wrote:Is this applicable to people churning to ADSL1 plans? I note that is the only page still showing 48GB.
It applies to all ADSL1 and ADSL2 plans.

Gidget
Volunteer Site Admin
Posts: 1813
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Location: Sydney

Re: Increase In Off Peak Allowance On Relevant ADSL Plans

Post by Gidget » Wed Jan 21, 2009 8:21 pm

raymond wrote:It applies to all ADSL1 and ADSL2 plans.
... with the exception of the PAYU plans, I presume.

Gidget
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ForumAdmin
Exetel Staff
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: Increase In Off Peak Allowance On Relevant ADSL Plans

Post by ForumAdmin » Wed Jan 21, 2009 9:13 pm

Gidget wrote:
raymond wrote:It applies to all ADSL1 and ADSL2 plans.
... with the exception of the PAYU plans, I presume.

Gidget
Quite correct.

LordS
Posts: 149
Joined: Thu Jun 26, 2008 11:56 pm
Location: Australia

Re: Increase In Off Peak Allowance On Relevant ADSL Plans

Post by LordS » Thu Jan 22, 2009 6:25 am

Sweet :)

I love free stuff :P

Col
Posts: 213
Joined: Fri Mar 14, 2008 7:55 pm
Location: NSW

Re: Increase In Off Peak Allowance On Relevant ADSL Plans

Post by Col » Thu Jan 22, 2009 2:21 pm

Good news and thank you Exetel :). However, I got sent to the block page (you still have the bug which sends users to the abuse page instead of the usage page btw) when I passed 48GB this morning.

raymond
Exetel Staff
Posts: 345
Joined: Thu Mar 04, 2004 2:46 pm

Re: Increase In Off Peak Allowance On Relevant ADSL Plans

Post by raymond » Thu Jan 22, 2009 5:47 pm

Col wrote:Good news and thank you Exetel :). However, I got sent to the block page (you still have the bug which sends users to the abuse page instead of the usage page btw) when I passed 48GB this morning.
I has been fixed.

TijN
Posts: 99
Joined: Tue Nov 28, 2006 6:44 pm
Location: Melbourne

Re: Increase In Off Peak Allowance On Relevant ADSL Plans

Post by TijN » Sat Jan 24, 2009 12:40 am

thanks again Exetel.

i'm so glade you pass on any changes to the users without any complications or "forced plan changes".

unlike bigT which in their words, i quote "we don't want to force our users to change plans, if you want the free upgrade you need to sign up to receive it" mind you this was to get a $10 discount on all plans across the board. after i heard that i came to exetel, best move i ever made.

AnthonyH
Posts: 10
Joined: Mon Sep 03, 2007 2:50 am
Location: Melbourne

Re: Increase In Off Peak Allowance On Relevant ADSL Plans

Post by AnthonyH » Wed Apr 01, 2009 12:41 pm

TijN wrote:i'm so glade you pass on any changes to the users without any complications or "forced plan changes".

unlike bigT which in their words, i quote "we don't want to force our users to change plans, if you want the free upgrade you need to sign up to receive it" mind you this was to get a $10 discount on all plans across the board. after i heard that i came to exetel, best move i ever made.
Interesting, given what happened with the increase announced yesterday.

I wonder why there has been a change in policy?

I must admit I'm a little disappointed, as I only switched over to the ADSL2 plus phone plan from Exetel ADSL1 last week and I've missed out on the benefits announced yesterday... Before I had realised that we were missing out, I'd already forwarded on the announcement Email to my wife with a message saying what a good move it was to change our phone rental, etc over to Exetel.... To say she wasn't impressed when I informed her that we had missed out is an understatement... "How can we not be on a current plan when we changed over only last week?"

dbr
Posts: 493
Joined: Fri Feb 08, 2008 2:33 pm
Location: Sale VIC

Re: Increase In Off Peak Allowance On Relevant ADSL Plans

Post by dbr » Wed Apr 01, 2009 1:06 pm

I would suggest you are on a 'current' plan and will therefore benefit. What is your plan name?

Check your Account details to confirm.
http://www.saferoz.com.au
First Aid * Fire * Safety

AnthonyH
Posts: 10
Joined: Mon Sep 03, 2007 2:50 am
Location: Melbourne

Re: Increase In Off Peak Allowance On Relevant ADSL Plans

Post by AnthonyH » Wed Apr 01, 2009 3:37 pm

dbr wrote:I would suggest you are on a 'current' plan and will therefore benefit. What is your plan name?

Check your Account details to confirm.
My Plan Name is: TELL (O)

And I didn't get the increase..

James
Exetel Staff
Posts: 1994
Joined: Mon May 09, 2005 10:27 pm

Re: Increase In Off Peak Allowance On Relevant ADSL Plans

Post by James » Wed Apr 01, 2009 3:45 pm

AnthonyH wrote:
dbr wrote:I would suggest you are on a 'current' plan and will therefore benefit. What is your plan name?

Check your Account details to confirm.
My Plan Name is: TELL (O)

And I didn't get the increase..
You are on and old plan, not a current plan - feel free to change toa current plan at your convenience.

dbr
Posts: 493
Joined: Fri Feb 08, 2008 2:33 pm
Location: Sale VIC

Re: Increase In Off Peak Allowance On Relevant ADSL Plans

Post by dbr » Wed Apr 01, 2009 4:02 pm

AnthonyH wrote:as I only switched over to the ADSL2 plus phone plan from Exetel ADSL1 last week
I assumed from this comment he'd be on a current plan. I didn't realise 'old plans' were able to be signed up to as recently as last week. Or is this a symptom of the 'special offer' for the transfer from Telstra infrastructure (ADSL1 -> ADSL2)?
http://www.saferoz.com.au
First Aid * Fire * Safety

Mutha
Posts: 22
Joined: Thu May 31, 2007 5:43 pm

Re: Increase In Off Peak Allowance On Relevant ADSL Plans

Post by Mutha » Wed Apr 01, 2009 4:04 pm

Changing from an 'old plan' to a 'current plan' (say TL-BA) means forgoing 8gb in peak but gaining 6gb in off-peak, along with all the other benefits/savings of the new plan.
Are there any thoughts in the near future :wink: of further increasing the peak quota on the 'current plans' as was the case when the 'old plans' went from 12gb to 16gb to now 20gb?

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