Possible Change To Off Peak Period

Discussions regarding new & existing plans and other Exetel initiatives
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LordS
Posts: 149
Joined: Thu Jun 26, 2008 11:56 pm
Location: Australia

Re: Possible Change To Off Peak Period

Post by LordS » Thu Apr 30, 2009 1:04 pm

CoreyPlover wrote:Perhaps new customers can default to 2am-2pm.

New customers should, old customers should be left alone :)

trout0r
Posts: 2
Joined: Mon Apr 30, 2007 11:56 am

Re: Possible Change To Off Peak Period

Post by trout0r » Thu Apr 30, 2009 1:57 pm

Thanks, sorry about that I thought I read there was an option to change before May, ops.

Vecordious
Posts: 5
Joined: Wed Apr 15, 2009 12:44 pm
Location: Sydney

Re: Possible Change To Off Peak Period

Post by Vecordious » Tue May 05, 2009 12:18 pm

ForumAdmin wrote:
2) Before June 1st we will provide an option for any customer who wishes to do so to select an alternate 'off peak' period for the following month of either 1 am to 1 pm or 2 am to 2 pm.

3) The user can select the 'off peak' time option for any following month at any time before the next month starts and that period will remain until the user decides to change it for the following month.
[/i][/quote]


I know I'm a little late to this party, but will throw in my 2c.

The 1am - 1pm offpeak is a little close to the existing 12am - 12pm and will probably not do much to the traffic.
I wil be changing my offpeak to 2am - 2pm, although, I think an even later option (4am - 4pm) would be preferable.

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: Possible Change To Off Peak Period

Post by ForumAdmin » Tue May 05, 2009 6:53 pm

Vecordious wrote:
ForumAdmin wrote:
2) Before June 1st we will provide an option for any customer who wishes to do so to select an alternate 'off peak' period for the following month of either 1 am to 1 pm or 2 am to 2 pm.

3) The user can select the 'off peak' time option for any following month at any time before the next month starts and that period will remain until the user decides to change it for the following month.
I know I'm a little late to this party, but will throw in my 2c.

The 1am - 1pm offpeak is a little close to the existing 12am - 12pm and will probably not do much to the traffic.
I wil be changing my offpeak to 2am - 2pm, although, I think an even later option (4am - 4pm) would be preferable.
We will try the stated options and see how they go.

ForumAdmin
Posts: 3663
Joined: Sun Jan 04, 2004 2:31 pm
Location: Sydney

Re: Possible Change To Off Peak Period

Post by ForumAdmin » Thu May 07, 2009 7:40 am

The facility to select from three off peak periods is now available in the Exetel User Facilities.

The default setting is 12 midnight to 12 noon.

To change the period you must do so before the end of the month BEFORE the month you wish to select a different off peak period.

The off peak period cannot be changed mid month - the period you select will stay in place for a complete month.

You can select a different off peak period as many times as you wish to do so with the last change you make remaining in place until you decide to change it.

You can select a change NOW (the email that was sent out erred on the cautious side by saying from July 1st as the text was taken from the draft of the June 1st Customer News Letter) and it will come in to operation from June 1st 2009.

David R
Posts: 197
Joined: Fri Mar 28, 2008 1:39 am
Location: Sydney

Re: Possible Change To Off Peak Period

Post by David R » Thu May 07, 2009 9:21 am

I have selected the 2:00AM-2:00PM shift to schedule my downloads. In time, I can see Exetel returning to the base-2 presentation of quotas ie 64GB+32GB replace 60GB+30GB, and look forward to future changes.
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Yuri
Posts: 77
Joined: Fri Sep 09, 2005 9:27 am

Re: Possible Change To Off Peak Period

Post by Yuri » Thu May 07, 2009 12:15 pm

Great stuff, thank you.

Took me a bit of time to find the option, though.

For anyone else looking, it's under ADSL | Change My Service - Scroll down to the bottom.

For the webmaster: the text and "Make Change" button covering the option to change to/from shaped is also there, but the tick-boxes don't work: the tick-boxes for the shaped option that DO work are found under Account Details | View Plan Detail at the bottom of the page.

raymond
Exetel Staff
Posts: 345
Joined: Thu Mar 04, 2004 2:46 pm

Re: Possible Change To Off Peak Period

Post by raymond » Thu May 07, 2009 3:24 pm

It has been fixed.

dess
Posts: 1
Joined: Thu May 07, 2009 11:05 pm
Location: Adelaide

Re: Possible Change To Off Peak Period

Post by dess » Thu May 07, 2009 11:31 pm

I think the current 12am-12pm off peak period would suit all the people who work day shifts more.

LordS
Posts: 149
Joined: Thu Jun 26, 2008 11:56 pm
Location: Australia

Re: Possible Change To Off Peak Period

Post by LordS » Fri May 08, 2009 7:56 am

dess wrote:I think the current 12am-12pm off peak period would suit all the people who work day shifts more.
Thats why it was left as the default, those whom wish to change can do so.

ryanb
Posts: 60
Joined: Thu Apr 23, 2009 8:49 am
Location: Sydney

Re: Possible Change To Off Peak Period

Post by ryanb » Sun May 10, 2009 3:55 pm

edit: to anyone wondering why the tickboxes aren't working, you have to click "make change" before you can select an option.
.

raymond
Exetel Staff
Posts: 345
Joined: Thu Mar 04, 2004 2:46 pm

Re: Possible Change To Off Peak Period

Post by raymond » Mon May 11, 2009 11:28 am

Tickboxes and radio buttons for selecting shape and peak/offpeak period have been enabled.

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