Pensioners are not morons and certainly not as most people here seem to portray them, intellectual drop outs of society. Really!!Flarespawn wrote "I agree that peak and off peak for pensioners is confusing but so are many aspects of the user interface... they are not tech savvy and again please look into the simplification of the page (how about an Advanced button that way there are less buttons for them)."
Look I'm a pensioner and a lot of people I know are pensioners & we all use the internet for different reasons. I myself pay around $110/month for my adsl2+ (18/54gigs) which includes line rental (Bundled).
Now I use all of my 18Gigs every month on streaming radio, online gaming (yes us old folks play games .. just ask around) facebook, myspace, emails & of course youtube surfing & mov errr video capturing to name but a few activities us OLD people get up to.
And I want naked adsl and voip once I can port my own home number across.
Listen up people, 65 is not old. I know. My father is in his 80's and can use a mac & pc without any trouble. There are a lot of "young" people around who are not so Tech savvy as well .... should we also make a special account for them too???
My point is LEAVE THE PLANS AS THEY ARE..... Offer a discount if you will, but LEAVE THEM AS THEY ARE .... 1 gig a month???? I would use that and more in a day!!!
Exetel still offer the best plans in the country and if you want to make a "No Frills" account then fine, just don't call it a Pensioner Account ....I find it offensive!!