ADSL Plans/$10 - $25 Per Month Discounts

Discussions regarding new & existing plans and other Exetel initiatives
Post Reply
vbap
Posts: 224
Joined: Tue Feb 17, 2009 3:01 pm
Location: Melbourne

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by vbap » Thu Oct 21, 2010 11:47 am

ExetelVoice wrote:Click the 'per minute' plans tab.
Yeah, I looked at those too. For my wife, who is very low user (< $5/m), the vodafone Mobile 1 is still a better option. Particularly if she gets into more data usage. M1 is 7c/MB, and only charged if a session is > 60kb (or something like that)- so she could use several MB of data in a month, and still pay nothing nothing. This is ideal usage for "session"-based data like syncing email, calendar and contacts.

Optus is 24c/MB (SMS is cheaper, calls a little bit cheaper - but these aren't significant enough yet).

So, currently, not worth the $20 fee and $5/mo minimum spend to switch. Will keep watching though.

toast
Posts: 103
Joined: Tue Sep 26, 2006 1:52 pm

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by toast » Thu Oct 21, 2010 2:40 pm

Thanks for the clarification about the 13/1800 numbers.

I've moved my TPG CAP49 (that includes 13/1800) to the Exetel CAP35 plan. Both effectively $20, except for the new exclusions.

I've also noticed that the newer TPG plans exclude 13/1800 numbers in their caps.

What would be the motivations of Optus Wholesale for doing this? Besides catching customers unawares and in my opinion, greedily getting more money from customers.

I'll have to try out the Exetel's MoIP app over the Optus Internet access point, that would be one way to try to get around the strange exclusion :)

ExetelVoice
Exetel Staff
Posts: 359
Joined: Tue Aug 03, 2004 5:43 pm

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by ExetelVoice » Thu Oct 21, 2010 5:21 pm

What would be the motivations of Optus Wholesale for doing this? Besides catching customers unawares and in my opinion, greedily getting more money from customers.
13,1300,1800 and other special calls are generally not included call types on mobile services. As mentioned previously, a high call volume to these numbers is out of the ordinary. I don't know why this is such an issue? Why are you making more calls to these numbers than to other mobiles and landlines? If so, then I suggest you use your home landline, which is what they were originally designed for.

These inbound service numbers really are legacy services or may well be soon from a)before mobile handsets were invented and b) before VoIP. It was (and still is) an incentive for people calling from STD areas on landlines to pay a local call rate or a zero call rate (1800).

This, however, has never been the case with calls from mobile numbers to these services. As VoIP takes over I dare say these numbers may fade away completely as generally a call to any landline from a VoIP service is a cheap per call rate these days (and cheaper than a per call rate to 13,1300 numbers now). Albeit it will probably take a while because people are so used to these numbers.

toast
Posts: 103
Joined: Tue Sep 26, 2006 1:52 pm

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by toast » Fri Oct 22, 2010 1:42 pm

My concern is that I'm not near a landline or VoIP phone and need to call a 13 number. I won't have the opportunity to search the internet to find their 'real' number. Over the last 2 months I made four 13/18 calls totalling 19 minutes. So that means that if I continue that tiny trend, I will pay $20 for those calls.

On the facilities there is a 'ban premium calls' can there also be a 'ban 13/1800 calls' too?

Are there any other ways besides the website above (seems hit and miss) to discover the real phone number?

User avatar
Dazzled
Volunteer Site Admin
Posts: 6003
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by Dazzled » Fri Oct 22, 2010 1:56 pm

I dare say these numbers may fade away completely
Au contraire, this 13 disease has reached epidemic proportions. Try and speak to any government body, insurance company, bank, post office etc. It gets worse every day. Some of us keep the white pages from a few years ago just for the "real numbers" of places.

One of my mates often points out that his VoIP bill is dominated by them.

sable
Posts: 651
Joined: Tue Jan 20, 2004 9:28 am
Location: NSW

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by sable » Fri Oct 22, 2010 3:17 pm

"Real" numbers can often (not always) be found from the orgaisation's website.

Look for "International callers" or words to that effect.

I have only failed on very few occassions, mostly where the orgaisation is using the 1300 number as a bridge to an overseas number, used by some IT support services.

ExetelVoice
Exetel Staff
Posts: 359
Joined: Tue Aug 03, 2004 5:43 pm

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by ExetelVoice » Mon Oct 25, 2010 10:55 am

On the facilities there is a 'ban premium calls' can there also be a 'ban 13/1800 calls' too?
Not possible as yet.

ExetelVoice
Exetel Staff
Posts: 359
Joined: Tue Aug 03, 2004 5:43 pm

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by ExetelVoice » Mon Oct 25, 2010 10:59 am

Au contraire, this 13 disease has reached epidemic proportions.....
What I meant was that they will probably keep these numbers but bring them more in line with the rating of VoIP calls. ie cheaper.
I'm sure they will have to, to compete in the future.
Until then, they are a convenience, which of course you pay more for....if you call them via a mobile service.

David R
Posts: 197
Joined: Fri Mar 28, 2008 1:39 am
Location: Sydney

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by David R » Fri Oct 29, 2010 6:52 pm

Anyone tried Optus' product yet ?

  • ....Some speedtest.net samples would be worthwhile to evaluate.
viewtopic.php?f=4&t=36911&start=60#p282159Fri Oct 01, 2010 9:03 pm

Edit). Please post in Data-Recharge HSPA vs. CAP-Mobile HSPA Exetel customers and or engineer.
*Vista Ultimate* Billion,7402GL &TP-Link,D-W8920G <Atten(dB)42 @1.9 km>; HTC Kaiser II, WM6; Pre-paid RP2000 (Optus)
200GB@3.1Mbps,$60pm Zone 1+ 2X H-Line Budget; WP Saver VoIP._ 220.233.165.22x; $3,450 revenue: 5 years club.

User avatar
Shrude
Posts: 10
Joined: Fri Nov 05, 2010 4:38 pm
Location: Sydney

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by Shrude » Fri Nov 05, 2010 10:39 pm

Bundling was created when VoIP became popular.

I'll stick with my VoIP provider and avoid bundling, its cheaper.

rm555
Posts: 18
Joined: Wed May 05, 2010 12:09 pm
Location: Sydney

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by rm555 » Tue Feb 08, 2011 10:43 am

I have a question regarding switching from one of your vodafone plans.

If I order this and activate mid-month, I assume both monthly fees (for the old vodafone plan and the new optus plan) will be adjusted pro-rata?

Will I also get a pro-rata ADSL discount for that month for the new Optus plan?

Thanks.

bodogbodog
Posts: 279
Joined: Fri Nov 05, 2004 8:38 pm
Location: Sydney

How many CAP rebates can you get against ADSL plans?

Post by bodogbodog » Sat Jun 04, 2011 6:08 pm

Can I get clarfication please on how the CAP35 ADSL rebate works? (and a couple of other questions)

I am about to refer a friend to sign up for ADSL2 + Voice - probably OF200 plan - so $49.50 + $20 for voice per month - total $69.50 and they will also order 3 x CAP35 plans - my question is do they get a $15 rebate against their ADSL2 account for EACH CAP35 plan - in this case $45 off the $69.50 - so would they then pay net $84.50 per month for the ADSL2 OF200 + Voice + 3 x CAP35 plans?

Is that correct?

and while I'm asking questions what is the situation with a referral bonus on that scenario - is it a $30 referral bonus for me and do they get anything as a sign n bonus - am I better to use my Exetel Lite Agent reference or my ADSL2 Service number

I'm looking forward to moving my friend across - he's currently getting gouged by Helstra

User avatar
stevecJ
Forum Admin
Posts: 1040
Joined: Wed Jan 06, 2010 9:48 am

Re: How many CAP rebates can you get against ADSL plans?

Post by stevecJ » Sat Jun 04, 2011 6:46 pm

bodogbodog wrote:Can I get clarfication please on how the CAP35 ADSL rebate works? (and a couple of other questions)

I am about to refer a friend to sign up for ADSL2 + Voice - probably OF200 plan - so $49.50 + $20 for voice per month - total $69.50 and they will also order 3 x CAP35 plans - my question is do they get a $15 rebate against their ADSL2 account for EACH CAP35 plan - in this case $45 off the $69.50 - so would they then pay net $84.50 per month for the ADSL2 OF200 + Voice + 3 x CAP35 plans?

Is that correct?

and while I'm asking questions what is the situation with a referral bonus on that scenario - is it a $30 referral bonus for me and do they get anything as a sign n bonus - am I better to use my Exetel Lite Agent reference or my ADSL2 Service number

I'm looking forward to moving my friend across - he's currently getting gouged by Helstra

1) Yes, they get 3 x $15.00

2) I have asked someone more competent to answer your other question.
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

=================
Exetel Support Portal
=================

dbr
Posts: 493
Joined: Fri Feb 08, 2008 2:33 pm
Location: Sale VIC

Re: How many CAP rebates can you get against ADSL plans?

Post by dbr » Sun Jun 05, 2011 9:42 am

bodogbodog wrote: my question is do they get a $15 rebate against their ADSL2 account for EACH CAP35 plan
Is that correct?
Yes. I have three caps and receive the cumulative discount off my ADSL.
http://www.saferoz.com.au
First Aid * Fire * Safety

thejeg

Re: How many CAP rebates can you get against ADSL plans?

Post by thejeg » Mon Jun 06, 2011 12:14 pm

bodogbodog wrote:Can I get clarfication please on how the CAP35 ADSL rebate works? (and a couple of other questions)

I am about to refer a friend to sign up for ADSL2 + Voice - probably OF200 plan - so $49.50 + $20 for voice per month - total $69.50 and they will also order 3 x CAP35 plans - my question is do they get a $15 rebate against their ADSL2 account for EACH CAP35 plan - in this case $45 off the $69.50 - so would they then pay net $84.50 per month for the ADSL2 OF200 + Voice + 3 x CAP35 plans?

Is that correct?

and while I'm asking questions what is the situation with a referral bonus on that scenario - is it a $30 referral bonus for me and do they get anything as a sign n bonus - am I better to use my Exetel Lite Agent reference or my ADSL2 Service number

I'm looking forward to moving my friend across - he's currently getting gouged by Helstra
Member facility should now indicate the correct information.

Post Reply