ADSL Plans/$10 - $25 Per Month Discounts

Discussions regarding new & existing plans and other Exetel initiatives
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vbap
Posts: 224
Joined: Tue Feb 17, 2009 3:01 pm
Location: Melbourne

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by vbap » Wed Oct 13, 2010 4:48 pm

How long do you think existing customers will be allowed to stay on the old vodafone plans?

rm555
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Joined: Wed May 05, 2010 12:09 pm
Location: Sydney

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by rm555 » Wed Oct 13, 2010 5:14 pm

Could you consider adding a BIS/BES option in the future? Maybe offer it in lieu of the included data on the 2 highest plans, ala Vodafone? Optus' $59 and $79 BYO caps include Blackberry access via their BYO options as well.

And is it advisable to place an order to port an existing Exetel (via Vodafone) plan to the new ones in the user facility now? Or will a "change plan" option be offerred in the future that we should wait for?

Thanks.

ExetelVoice
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Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by ExetelVoice » Wed Oct 13, 2010 5:15 pm

How long do you think existing customers will be allowed to stay on the old vodafone plans?
As long as they want.
Those plans via the Voda network have just been decommissioned, meaning no new customers can select them.
Existing customers who have no need to change network and are happy can remain on them.

ExetelVoice
Exetel Staff
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Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by ExetelVoice » Wed Oct 13, 2010 5:18 pm

Could you consider adding a BIS/BES option in the future? Maybe offer it in lieu of the included data on the 2 highest plans, ala Vodafone? Optus' $59 and $79 BYO caps include Blackberry access via their BYO options as well.
We can't see this happening in the near future but anything is possible.
And is it advisable to place an order to port an existing Exetel (via Vodafone) plan to the new ones in the user facility now? Or will a "change plan" option be offerred in the future that we should wait for?
You will need to do this if you want to change networks, as this is a physical port (transfer) of service.
A change plan option will only be for changing plans on the same network.

dragon
Posts: 150
Joined: Tue Mar 07, 2006 10:06 pm

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by dragon » Wed Oct 13, 2010 10:25 pm

ExetelVoice wrote:
But, my understanding of your answer, is that the $60 is for calls & SMS only (you'll need to clarify that though - local, international, voice, video, 13, 1800, voicemail, etc etc).
Calls and SMS included value =
standard domestic calls to landlines and mobiles.
calls to voicemail
SMS domestic and international
MMS domestic and international
so does this mean mms and international sms are included in the cap now? (im on the $10 cap now and i dont think they are currently included)
will we need to order a new sim card? will there be a special deal to order a new simcard cheaper for current customers that want to change and any change of plan fees?
does the adsl discount mean all plans exetel offers? im on an old naked adsl2+ at the moment. can i get the discount on this plan?

Ravenous
Posts: 325
Joined: Thu Apr 24, 2008 4:44 pm
Location: Brisbane, Qld

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by Ravenous » Wed Oct 13, 2010 10:31 pm

Is it possible to change from an existing Exetel HSPA Mobile plan to one of the new Exetel "Capped" Mobile plans? e.g. From WBP to CAP19

If so what is the correct procedure?

mycle
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Joined: Wed May 12, 2004 11:10 pm

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by mycle » Wed Oct 13, 2010 10:37 pm

Is there any chance of having an iPhone tether on these plans or are they crippled like the Optus HSPA plans?

ExetelVoice
Exetel Staff
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Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by ExetelVoice » Thu Oct 14, 2010 8:46 am

so does this mean mms and international sms are included in the cap now? (im on the $10 cap now and i dont think they are currently included)
yes
will we need to order a new sim card? will there be a special deal to order a new simcard cheaper for current customers that want to change and any change of plan fees?
does the adsl discount mean all plans exetel offers? im on an old naked adsl2+ at the moment. can i get the discount on this plan?
You will need to get a new SIM and the activation fee is $20. We will confirm what ADSL plans the discount will apply to.

ExetelVoice
Exetel Staff
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Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by ExetelVoice » Thu Oct 14, 2010 8:47 am

Is it possible to change from an existing Exetel HSPA Mobile plan to one of the new Exetel "Capped" Mobile plans? e.g. From WBP to CAP19
If so what is the correct procedure
Yes this will be a plan change. You will need to apply for a plan change in the members facility.

ExetelVoice
Exetel Staff
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Joined: Tue Aug 03, 2004 5:43 pm

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by ExetelVoice » Thu Oct 14, 2010 8:48 am

Is there any chance of having an iPhone tether on these plans or are they crippled like the Optus HSPA plans?
We will need to check and confirm with Optus.

ExetelVoice
Exetel Staff
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Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by ExetelVoice » Thu Oct 14, 2010 9:16 am

Is there any chance of having an iPhone tether on these plans or are they crippled like the Optus HSPA plans?
Confirmed. We tested and this is possible.

However - we are not sure whether Optus will allow this and we are seeking clarification.

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Lawrie
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Location: Unanderra

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by Lawrie » Thu Oct 14, 2010 9:17 am

I am not sure if this has been stated anywhere already......

Is there a limit to the number of mobile phone plans and ADSL Plan discounts you can order?

ie. if someone was to order a CAP14 AND a CAP19 mobile, do you actually get a $15 ADSL discount?
or: two CAP59 plans with a CAP35 would be a $55 discount.

in theory you could order enough mobiles and get Exetel to pay you to have ADSL!!!!!
:lol:

Lawrie

ExetelVoice
Exetel Staff
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Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by ExetelVoice » Thu Oct 14, 2010 9:46 am

We will confirm what ADSL plans the discount will apply to....
Confirmed, the discount will apply to all ADSL plans.

ExetelVoice
Exetel Staff
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Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by ExetelVoice » Thu Oct 14, 2010 9:49 am

Is there a limit to the number of mobile phone plans and ADSL Plan discounts you can order?
There is no limit. You can get as many discounts so that your ADSL will be $0 per month.

The discounts are not limited so, if you bought enough mobile phones Exetel could actually pay you money to use an ADSL service!

ForumAdmin
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Location: Sydney

Re: ADSL Plans/$10 - $25 Per Month Discounts

Post by ForumAdmin » Thu Oct 14, 2010 9:55 am

Lawrie wrote:I am not sure if this has been stated anywhere already......

Is there a limit to the number of mobile phone plans and ADSL Plan discounts you can order?

ie. if someone was to order a CAP14 AND a CAP19 mobile, do you actually get a $15 ADSL discount?
or: two CAP59 plans with a CAP35 would be a $55 discount.

in theory you could order enough mobiles and get Exetel to pay you to have ADSL!!!!!
:lol:

Lawrie
Yes - you would get the applicable ADSL discount for each mobile plan.

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