philippedlow wrote:Hi, i'm currently on the $43 ONA plan which we just switched over in November as we felt we could cut back on our on-peak downloads. We'd be thinking of switching to the new OCV200 plan - a bit of a price increase but once the extra $10 on the current plan is taken into account it seems worthwhile (for us at least). Once my mobile contract finishes the OCV200/19 will be more beneficial I think. Anyway, I was unsure of the following (sorry if any of this has been asked before, I have trawled through the vast majority of the now 40+ pages of posts but didn't always see a conclusive answer) and would appreciate a response:
1. Can you confirm the plan switch fee that we paid in November will be refunded/creditted to us?
2. Can you confirm that the free local, national and Optus mobile calls (including resellers) are a condition of the contract and will last for the full 12 month period?
3. Will this consolidation of plans (in theory at least) mean that there will be less 'messing about' of plans/quotas/rates/inclusions in the future? People are obviously a bit tired of the changes.
4. I'm not clear on what will happen once the PSTN line is reactivated (sorry, i'm not very tech savvy so bear with me). We have a Dynalink RTA1046VW modem to handle VOIP so that we can use our ordinary phones on a DID number (for Perth numbers starting with a 6). We would then also be assigned a PSTN number (for Perth starting with a 9) and be billed additional PSTN calls through Exetel (or by Optus directly?). We would like to make use of the free Optus calls (why not, they're free) while also using VOIP for international and other calls due to the cheaper rates and for incoming calls as everyone knows that number. So it would appear that we will now have two phone numbers but only one set of phones (currently only through one wall phone point, via the modem). What I don't understand is how switching between the two (PSTN and VOIP) will work/is possible. Any clarification greatly appreciated!
5. Once a new 12month OCV200 contract is over, will Optus be able to then impose higher line rental/usage charges on you, and consequently on us?
6. Once a new 12month OCV200 contract is over, will Optus be able to then withdraw the free local, national and Optus mobile calls?
7. Or, will these likely still be available by signing up to a new 12month contract ie. is being out of contract probably a thing of the past, with people signing up to renew contracts in order to get the best deals (much like with mobile phone contracts at the moment)?
8. but my bank balance will tell you that there was a tangible benefit of not having to pay the telcos! Thanks for your time and patience.
1) If you sign up for a new 12 month contract then any change plan fee you paid since October 1st 2010 will be credited before the end of February
3) Changes to plans never apply to people in contracts. I can make no comment on the future.
4) I don't know - your statements are too confusing for me. It makes no difference to your use of VoIP in any way whether your ADSL line is crippled or full service.
5) I don't know - I can't see why such a thing would happen.
6) Once a contract ends then it ends
7) I don't know - being out of contract has no advantage as far as I can see. But so much change is currently occurring I don't know how to comment on an unknown future.
You have always paid a carrier for the PSTN line used for your "naked" ADSL service - only marketing fluff presented "naked" to you as somehow avoiding paying for the line (which you always had to have).