cannot access www.withings.com via exetel

Wired and wireless home networking
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romper
Posts: 3
Joined: Wed May 12, 2004 10:23 pm
Location: Sydney, Australia

cannot access www.withings.com via exetel

Post by romper » Sat Nov 24, 2012 9:51 am

But I can using my 3G network, and http://www.downforeveryoneorjustme.com/www.withings.com reports that the site is available

The traceroute output from the exetel connection is as follows:

traceroute to withings.com (89.30.121.143), 30 hops max, 60 byte packets
1 harpy.wamble.net (192.168.7.254) 2.935 ms 2.923 ms 2.911 ms
2 * * *
3 33.2.233.220.static.exetel.com.au (220.233.2.33) 45.934 ms 49.809 ms 52.985 ms
4 PE-5017319.sclarinte01.gw.aapt.com.au (203.174.185.153) 56.989 ms 60.123 ms 63.059 ms
5 te3-3.sclardist02.aapt.net.au (203.131.60.32) 67.055 ms 70.186 ms 73.105 ms
6 te2-1-110.sclardist01.aapt.net.au (202.10.12.128) 77.105 ms 76.927 ms 80.842 ms
7 te4-2.sglebdist02.aapt.net.au (202.10.12.134) 83.846 ms 44.025 ms 43.074 ms
8 po7.sglebbrdr01.aapt.net.au (202.10.14.9) 43.162 ms 43.031 ms 43.077 ms
9 xe7-0-0-420.sebr2.global-gateway.net.nz (202.50.238.213) 44.127 ms 43.511 ms 43.066 ms
10 * * *
11 * * *
12 * * *
13 te-7-4.car2.SanJose2.Level3.net (4.59.4.93) 291.557 ms 288.106 ms 284.718 ms
14 vlan70.csw2.SanJose1.Level3.net (4.69.152.126) 195.190 ms 198.240 ms 187.109 ms
15 ae-71-71.ebr1.SanJose1.Level3.net (4.69.153.5) 188.326 ms 190.474 ms 184.260 ms
16 ae-2-2.ebr2.NewYork1.Level3.net (4.69.135.186) 251.567 ms 253.936 ms 254.974 ms
17 ae-6-6.ebr2.NewYork2.Level3.net (4.69.141.22) 257.474 ms 256.138 ms 257.255 ms
18 ae-1-100.ebr1.NewYork2.Level3.net (4.69.135.253) 253.850 ms 256.380 ms 251.264 ms
19 ae-3-3.ebr2.Washington1.Level3.net (4.69.132.89) 252.960 ms 254.905 ms 252.748 ms
20 ae-42-42.ebr2.Paris1.Level3.net (4.69.137.53) 336.089 ms 335.958 ms ae-41-41.ebr2.Paris1.Level3.net (4.69.137.49) 332.632 ms
21 ae-56-221.csw2.Paris1.Level3.net (4.69.161.54) 334.605 ms 339.637 ms 345.354 ms
22 ae-22-52.car2.Paris1.Level3.net (4.69.139.227) 363.202 ms 336.939 ms 333.553 ms
23 BSO-COMMUNI.car2.Paris1.Level3.net (212.73.207.210) 330.410 ms 331.778 ms 329.870 ms
24 cr1.eqx3.par.fr.bsonet.net (89.30.32.134) 456.790 ms * *
25 dr1.eqx3.par.fr.bsonet.net (89.30.0.126) 360.708 ms 336.209 ms 342.625 ms
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

User avatar
kushanw
Exetel Staff
Posts: 171
Joined: Sun Jun 03, 2012 5:18 pm
Location: Australia

Re: cannot access www.withings.com via exetel

Post by kushanw » Sat Nov 24, 2012 11:29 am

romper wrote:But I can using my 3G network, and http://www.downforeveryoneorjustme.com/www.withings.com reports that the site is available

The traceroute output from the exetel connection is as follows:

traceroute to withings.com (89.30.121.143), 30 hops max, 60 byte packets
1 harpy.wamble.net (192.168.7.254) 2.935 ms 2.923 ms 2.911 ms
2 * * *
3 33.2.233.220.static.exetel.com.au (220.233.2.33) 45.934 ms 49.809 ms 52.985 ms
4 PE-5017319.sclarinte01.gw.aapt.com.au (203.174.185.153) 56.989 ms 60.123 ms 63.059 ms
5 te3-3.sclardist02.aapt.net.au (203.131.60.32) 67.055 ms 70.186 ms 73.105 ms
6 te2-1-110.sclardist01.aapt.net.au (202.10.12.128) 77.105 ms 76.927 ms 80.842 ms
7 te4-2.sglebdist02.aapt.net.au (202.10.12.134) 83.846 ms 44.025 ms 43.074 ms
8 po7.sglebbrdr01.aapt.net.au (202.10.14.9) 43.162 ms 43.031 ms 43.077 ms
9 xe7-0-0-420.sebr2.global-gateway.net.nz (202.50.238.213) 44.127 ms 43.511 ms 43.066 ms
10 * * *
11 * * *
12 * * *
13 te-7-4.car2.SanJose2.Level3.net (4.59.4.93) 291.557 ms 288.106 ms 284.718 ms
14 vlan70.csw2.SanJose1.Level3.net (4.69.152.126) 195.190 ms 198.240 ms 187.109 ms
15 ae-71-71.ebr1.SanJose1.Level3.net (4.69.153.5) 188.326 ms 190.474 ms 184.260 ms
16 ae-2-2.ebr2.NewYork1.Level3.net (4.69.135.186) 251.567 ms 253.936 ms 254.974 ms
17 ae-6-6.ebr2.NewYork2.Level3.net (4.69.141.22) 257.474 ms 256.138 ms 257.255 ms
18 ae-1-100.ebr1.NewYork2.Level3.net (4.69.135.253) 253.850 ms 256.380 ms 251.264 ms
19 ae-3-3.ebr2.Washington1.Level3.net (4.69.132.89) 252.960 ms 254.905 ms 252.748 ms
20 ae-42-42.ebr2.Paris1.Level3.net (4.69.137.53) 336.089 ms 335.958 ms ae-41-41.ebr2.Paris1.Level3.net (4.69.137.49) 332.632 ms
21 ae-56-221.csw2.Paris1.Level3.net (4.69.161.54) 334.605 ms 339.637 ms 345.354 ms
22 ae-22-52.car2.Paris1.Level3.net (4.69.139.227) 363.202 ms 336.939 ms 333.553 ms
23 BSO-COMMUNI.car2.Paris1.Level3.net (212.73.207.210) 330.410 ms 331.778 ms 329.870 ms
24 cr1.eqx3.par.fr.bsonet.net (89.30.32.134) 456.790 ms * *
25 dr1.eqx3.par.fr.bsonet.net (89.30.0.126) 360.708 ms 336.209 ms 342.625 ms
26 * * *
27 * * *
28 * * *
29 * * *
30 * * *

Hi Romper,

I have sent you an email via Ticket ID: 5900156
Please check the email and respond to it.

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