ETVNET.COM performance in the evening

[gorafan]

Hello Everyone,
Would like to discuss the performance issue with Russian Internet TV service ETVNET.COM.
Problem first appeared approximately three weeks ago.
10.00-17.30 on workdays - there is no serious problems - service is accessible at good speed.
Around 17.45-18.30 every work day and during the day on weekends - service is unusable. Constant buffering,
Modem syncs at ~17Mbps - plenty of bandwidth. Speed test confirms it.

Last night isolated one of the softlayer.com servers hosting etvnet 119.81.27.50, would try to run some tests overnight, just wander if anyone else uses ETVNET and could share the experience?

Kind regards

George Fainerman

[Dazzled]

That server belongs to Softlayer, an IBM owned hosting company, in Singapore. You can see a map of their network at http://www.softlayer.com/our-platform

Code: Select all

$ host 119.81.27.50
50.27.81.119.in-addr.arpa domain name pointer 119.81.27.50-static.reverse.softlayer.com.

The route is

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$ tracepath 119.81.27.50
 1:  study-desktop.local (192.168.1.3)                      0.133ms pmtu 1500
 1:  192.168.1.1 (192.168.1.1)                              1.199ms 
 1:  192.168.1.1 (192.168.1.1)                              1.243ms 
 2:  192.168.1.1 (192.168.1.1)                              1.249ms pmtu 1492
 2:  152.1.233.220.static.exetel.com.au (220.233.1.152)    51.550ms 
 3:  10.1.21.43 (10.1.21.43)                               46.949ms asymm  6 
 4:  10.1.21.27 (10.1.21.27)                               47.733ms 
 5:  36351.syd.equinix.com (202.167.228.110)               50.985ms 
 6:  ae7.bbr02.eq01.syd02.networklayer.com (50.97.19.61)   48.188ms 
 7:  ae1.bbr02.pn01.hkg01.networklayer.com (50.97.19.69)  161.551ms 
 8:  ae0.bbr02.eq01.sng02.networklayer.com (50.97.18.172) 193.555ms 
 9:  ae6.dar02.sr03.sng01.networklayer.com (50.97.18.203) 194.741ms asymm 10 
10:  po1.fcr01.sr03.sng01.networklayer.com (174.133.118.131) 196.129ms asymm 11 
11:  119.81.27.50-static.reverse.softlayer.com (119.81.27.50) 200.156ms reached
     Resume: pmtu 1492 hops 11 back 54 

It's a trip via HK, so you could use mtr to look for congestion at night. It is satisfactory at present.

[Dazzled]

Things are reasonable at present (the Singapore "packet loss" is a non-reply - it gets through)

Code: Select all

                                                     Packets               Pings
 Host                                              Loss%   Snt   Last   Avg  Best  Wrst StDev
 1. Gate.home                                       0.0%   804    0.7   0.6   0.6   5.1   0.3
 2. 152.1.233.220.static.exetel.com.au              0.0%   804   30.6  31.3  29.9  57.6   1.3
 3. 10.1.21.43                                      0.0%   804   31.8  37.9  30.2 237.9  27.5
 4. 10.1.21.27                                      0.1%   804   31.8  38.1  30.2 312.9  28.5
 5. 36351.syd.equinix.com                           0.0%   804   31.7  31.4  30.2  61.5   1.5
 6. ae7.bbr02.eq01.syd02.networklayer.com           0.0%   804   33.9  32.8  30.5  43.8   1.2
 7. ae1.bbr02.pn01.hkg01.networklayer.com           0.0%   804  146.2 146.0 144.1 240.2   3.7
 8. ae0.bbr02.eq01.sng02.networklayer.com           0.1%   804  178.0 179.8 176.5 220.5   5.0
 9. ae6.dar02.sr03.sng01.networklayer.com           0.1%   804  179.1 180.0 177.4 221.6   4.1
10. po2.fcr01.sr03.sng01.networklayer.com          27.1%   804  178.7 182.8 177.4 321.6  15.9
11. 119.81.27.50-static.reverse.softlayer.com       0.2%   803  180.6 181.3 177.7 241.3   3.8