Change NBN IP back to our previous ADSL IP?

Wired and wireless home networking
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squeakytown
Posts: 137
Joined: Thu May 26, 2005 1:10 pm

Change NBN IP back to our previous ADSL IP?

Post by squeakytown » Thu Apr 06, 2017 6:39 am

Hi,

Our not for profit surf club just moved from adsl to NBN, and with the new account gained a new external IP.
We are currently having some issues with a streaming company who want to charge us a monthly rate as part of the need to change our IP.

I want to know if it's possible Exetel could assign our new NBN account the IP address we had for adsl2? They belong both to the same subnet and the adsl plan has not yet been deactivated and still has the ip assigned (115.70...)

I'll know we're we stand with the streaming by the end of this weekend.

Thanks
Dave

KavindaS
Forum Admin
Posts: 2548
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Change NBN IP back to our previous ADSL IP?

Post by KavindaS » Thu Apr 06, 2017 2:54 pm

squeakytown wrote:Hi,

Our not for profit surf club just moved from adsl to NBN, and with the new account gained a new external IP.
We are currently having some issues with a streaming company who want to charge us a monthly rate as part of the need to change our IP.

I want to know if it's possible Exetel could assign our new NBN account the IP address we had for adsl2? They belong both to the same subnet and the adsl plan has not yet been deactivated and still has the ip assigned (115.70...)

I'll know we're we stand with the streaming by the end of this weekend.

Thanks
Dave
In order to check the possibilities of an IP swap, could you please confirm the 2 static IP addresses through a PM?

squeakytown
Posts: 137
Joined: Thu May 26, 2005 1:10 pm

Re: Change NBN IP back to our previous ADSL IP?

Post by squeakytown » Thu Apr 06, 2017 4:31 pm

Hi,

I have PM you the two IP's.

KavindaS
Forum Admin
Posts: 2548
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: Change NBN IP back to our previous ADSL IP?

Post by KavindaS » Thu Apr 06, 2017 10:01 pm

squeakytown wrote:Hi,

I have PM you the two IP's.
Thanks. I will check this with the senior engineers and update you accordingly.

squeakytown
Posts: 137
Joined: Thu May 26, 2005 1:10 pm

Re: Change NBN IP back to our previous ADSL IP?

Post by squeakytown » Sun Apr 09, 2017 6:32 am

Thanks for your time.

We have resolved the issue with the streaming site, and don't need to change our IP address.

Thanks
Dave

HimaJ
Exetel Staff
Posts: 210
Joined: Mon Feb 09, 2015 8:15 pm
Location: Sydney

Re: Change NBN IP back to our previous ADSL IP?

Post by HimaJ » Sun Apr 09, 2017 2:03 pm

We are happy to hear that your streaming issue has been fixed.

Please feel free to contact Exetel if you have any further concerns.

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