Port forwarding not working on new ADSL service with ZTE H268A modem

[phewett]

I have just switched to exetel and the service was installed last week.

I have:
1. obtained my current external IP address from the my exetel service section under manage IP (106.64.X.Y)
2. set up port forwarding http, 8080(ext) - 80(internal) -> internal IP & SSH : tcp 63(ext) -> 22(internal)

neither of them work doesn't work. no ports are visible externally and the web server I have running (test from inside my network) does not deliver ages externally.

I have tried disabling the firewall, and rebooting but still no joy.

Is there something specific to extel I need to enable to make this work ?

[phewett]

Sorry just realised I referenced the wrong IP.
My external IP is 115.70.219.X

[KavindaS]

Sorry just realised I referenced the wrong IP.
My external IP is 115.70.219.X

Can you PM me your service number or the customer id ?

[phewett]

It's sorted - I needed a fixed IP, which was sorted by the exetel support team. All good thanks.