Internet Poop Pant

Wired and wireless home networking
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jackstevens
Posts: 2
Joined: Sat Jun 06, 2020 11:27 am

Internet Poop Pant

Post by jackstevens » Wed Jun 10, 2020 12:40 am

Hey I used to be getting 20ms ping with exetel internet, randomly can't get under 50ms since 3 weeks ago.

What has happened, speed also much slower.

Thanks
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nilushid
Admin
Posts: 1171
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Internet Poop Pant

Post by nilushid » Wed Jun 10, 2020 6:05 pm

jackstevens wrote: ↑
Wed Jun 10, 2020 12:40 am
 Hey I used to be getting 20ms ping with exetel internet, randomly can't get under 50ms since 3 weeks ago.

What has happened, speed also much slower.

Thanks
We are sorry to hear about your internet issue. Can you please PM us your customer ID or the service number to further check on this. Or you can provide us a reference number given by Exetel.
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nilushid
Admin
Posts: 1171
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Internet Poop Pant

Post by nilushid » Wed Jun 10, 2020 9:50 pm

Thanks for sending us your details. We will check your line and will get back to you asap.
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nilushid
Admin
Posts: 1171
Joined: Tue Jan 10, 2017 2:18 pm
Location: sydney

Re: Internet Poop Pant

Post by nilushid » Wed Jun 10, 2020 10:07 pm

We have sent you an email regarding this service issue. Please check and respond to the email if your service issue persists.

Ref: 17352732
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