Wifi hotspot not available with MBB SIM.

HSPA setup and configuration (for wireless networking, please use the 'Networking issue' forum)
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ohnjay
Posts: 32
Joined: Sun Apr 04, 2010 2:02 pm
Location: Sunshine Coast

Wifi hotspot not available with MBB SIM.

Post by ohnjay » Tue Sep 15, 2015 11:50 am

Just received Exetel mobile broadband SIM on 13G plan, installed in Samsung T535 tablet and can access internet OK.
However tablet will now not operate as wifi hotspot. SIM from another provider, also on Optus network, works fine as hotspot.
Bluetooth hotspot works, but some devices I have can't connect this way.

Is this an intentional restriction?

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angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Wifi hotspot not available with MBB SIM.

Post by angelos » Tue Sep 15, 2015 12:14 pm

ohnjay wrote:Just received Exetel mobile broadband SIM on 13G plan, installed in Samsung T535 tablet and can access internet OK.
However tablet will now not operate as wifi hotspot. SIM from another provider, also on Optus network, works fine as hotspot.
Bluetooth hotspot works, but some devices I have can't connect this way.

Is this an intentional restriction?
Please PM the service number to me... I'll have this checked for you.

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angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Wifi hotspot not available with MBB SIM.

Post by angelos » Tue Sep 15, 2015 4:17 pm

PM received. Looking at the provisioning status of your service, it appears that it is capable of creating a wifi hotspot.

I will however double check the provisioning status and get back to you. Your reference number : 9444742

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angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Wifi hotspot not available with MBB SIM.

Post by angelos » Wed Sep 16, 2015 2:33 pm

I have checked this and confirm that there are no restrictions applied to this and that you should be able to use this as a wifi hotspot given that it has the capability of working as one.

I do not see any issues that could be causing this situation.

ohnjay
Posts: 32
Joined: Sun Apr 04, 2010 2:02 pm
Location: Sunshine Coast

Re: Wifi hotspot not available with MBB SIM.

Post by ohnjay » Wed Sep 16, 2015 7:16 pm

Well, it's working now. Whatever you did has fixed it.
Thank you for your help.

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