error 691, what is going on?

[immann]

I was disconnected this morning, and get a message: error 691, invalid user name or password. This has been happening several times this week, and had happened before, every time this happened, I have to wait one or two hours before I can use the internet again, and I never re-input my user name and password after I set up the connection, what is going on?

[James D]

Please see this issue for unwired customers this morning - http://forum.exetel.com.au/viewtopic.php?f=297&t=27086