Wireless Broadband Speeds super drop!

HSPA setup and configuration (for wireless networking, please use the 'Networking issue' forum)
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tanky
Posts: 2
Joined: Wed Oct 22, 2008 10:45 am
Location: Sydney

Wireless Broadband Speeds super drop!

Post by tanky » Wed Oct 22, 2008 11:05 am

Is it me, or has the past few weeks been painfully slow (internet wise).

I have no idea what's going on.. not talking about P2P speeds but like normal web-surfing or rapidshare downloads.. speeds are at 7kb/s??

Anyone else facing this problem?

axl rose
Posts: 2
Joined: Wed Oct 22, 2008 7:14 pm
Location: Sydney

Re: Wireless Broadband Speeds super drop!

Post by axl rose » Wed Oct 22, 2008 7:33 pm

Same problem for me, sometimes I'm getting 3kb/s - 7kb/s max! it's sometimes like dial up! I got 8 gig download a month and I'm lucky to even use 2 gigs so i'm not over the limit. whats going on?

Tir
Posts: 14
Joined: Mon Nov 27, 2006 1:41 am

Re: Wireless Broadband Speeds super drop!

Post by Tir » Wed Oct 22, 2008 10:37 pm

I came here hoping for some network fault to be mentioned that's causing the horrendous speeds I've been getting today, we're talking sub dialup speeds. I can't really do anything.

Test run on 22/10/2008 @ 09:31 PM

Mirror: Exetel
Data: 600 KB
Test Time: 234.27 secs

Your line speed is 21 kbps (0.02 Mbps).
Your download speed is 3 KB/s (0 MB/s).

Oneil
Posts: 2
Joined: Wed Oct 22, 2008 11:18 pm
Location: Sydney

Re: Wireless Broadband Speeds super drop!

Post by Oneil » Wed Oct 22, 2008 11:23 pm

Hi Exetel Staff,

Can anything be done to check Wireless Exetel speeds? I'm currently a uni student, and most of my internet usage this week is dependent on getting access to journals i.e. Sciencedirect.com If Exetel can't resolve this problem, it will be really problematic for me.

I've tried restarting my router/modem (Modem is green light), but nothing seems to help. P2P is working normal, but HTTP websites are painfully slow.

Cheers
Oneil.

p.s. What do we do if our internet is disconnected, but need to contact Exetel to fix up the issue?

Gidget
Volunteer Site Admin
Posts: 1813
Joined: Wed Jan 28, 2004 4:33 am
Location: Sydney

Re: Wireless Broadband Speeds super drop!

Post by Gidget » Wed Oct 22, 2008 11:37 pm

I'm presuming you are all talking about an Unwired service? (No-one actually used those words :D )

Anyway, I've referred this thread to Exetel Support and expect they'll respond in the morning.

Gidget
Log a fault ticket here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal

Pav L
Exetel Staff
Posts: 171
Joined: Mon Jul 02, 2007 9:36 am
Location: Australia

Re: Wireless Broadband Speeds super drop!

Post by Pav L » Thu Oct 23, 2008 1:05 pm

Could everyone who is having this speed issue please pm me their service numbers, i believe i already have Tir's though.

tanky
Posts: 2
Joined: Wed Oct 22, 2008 10:45 am
Location: Sydney

Re: Wireless Broadband Speeds super drop!

Post by tanky » Thu Oct 23, 2008 4:47 pm

Pav L wrote:Could everyone who is having this speed issue please pm me their service numbers, i believe i already have Tir's though.

Thanks for responding! I have pm'd u already.

Oneil
Posts: 2
Joined: Wed Oct 22, 2008 11:18 pm
Location: Sydney

Re: Wireless Broadband Speeds super drop!

Post by Oneil » Thu Oct 23, 2008 9:53 pm

Thanks Pav L you're awesome mate! :) For some reason the operators didn't reply to my request back (the same question asked by tank) in live support.

Pm sent ;)

axl rose
Posts: 2
Joined: Wed Oct 22, 2008 7:14 pm
Location: Sydney

Re: Wireless Broadband Speeds super drop!

Post by axl rose » Mon Oct 27, 2008 4:42 pm

service number? is that the 10 digit phone number?

Gidget
Volunteer Site Admin
Posts: 1813
Joined: Wed Jan 28, 2004 4:33 am
Location: Sydney

Re: Wireless Broadband Speeds super drop!

Post by Gidget » Mon Oct 27, 2008 5:37 pm

Yes
Log a fault ticket here
or call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)
Exetel Support Portal

immann
Posts: 11
Joined: Mon Jan 29, 2007 8:02 pm

Re: Wireless Broadband Speeds super drop!

Post by immann » Fri Oct 31, 2008 11:00 am

same problem here,but my html speed is ok,my p2p speed is very slow,like 5k/s

CoreyPlover
Volunteer Site Admin
Posts: 5922
Joined: Sat Nov 04, 2006 2:24 pm
Location: Melbourne, VIC

Re: Wireless Broadband Speeds super drop!

Post by CoreyPlover » Fri Oct 31, 2008 12:59 pm

immann wrote:same problem here,but my html speed is ok,my p2p speed is very slow,like 5k/s
P2P speeds can never be guaranteed. Especially on wireless broadband where the modems are designed for simple web browsing and may not have the ability to handle the large number of connections and NAT table entries required for P2P.

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