Unable to connect to HSPA in Sydney

[scotty]

I have been using Exetel HSPA broadband for a month now in Sydney - great service! I am on M1 plan with a Nokia S60 phone.

However as of this morning, the HSPA connection was dropped and I have not been able to reconnect. It happened at around the same time as the ADSL2+ outage in Sydney this morning, where my home ADSL2+ connection was also disconnected.

Now my home ADSL2+ connection has been restored, but I still cannot connect to HSPA. Tried to reboot the phone a couple of times and it does not seem to help.

Just want to see whether I am the only one having this issue.

[camh]

I am in Melbourne and I am also unable to connect via HSPA.

The PPP session gets as far as trying to negotiate IPCP, but the other end NAKs all my ConfReqs and does not send any of its own ConfReqs.

Is there a known issue causing this problem, or should I open a ticket?

[scotty]

I've already opened a ticket, and let's hope it gets resolved soon.

[JasonM]

Can you please try and see if it authenticates now?

[camh]

Can you please try and see if it authenticates now?

Ok. It is working for me now and I have IP connectivity to Exetel.
(Technically, it did authenticate before, but IPCP negotiation was not succeeding).

[scotty]

Yup. Working for me now. Thanks.

[jokiin]

I have been using Exetel HSPA broadband for a month now in Sydney - great service! I am on M1 plan with a Nokia S60 phone.

you might want to keep an eye on this also if you haven't seen it already http://forum.exetel.com.au/viewtopic.ph ... 23#p234188