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Wifi hotspot not available with MBB SIM.

Posted: Tue Sep 15, 2015 11:50 am
by ohnjay
Just received Exetel mobile broadband SIM on 13G plan, installed in Samsung T535 tablet and can access internet OK.
However tablet will now not operate as wifi hotspot. SIM from another provider, also on Optus network, works fine as hotspot.
Bluetooth hotspot works, but some devices I have can't connect this way.

Is this an intentional restriction?

Re: Wifi hotspot not available with MBB SIM.

Posted: Tue Sep 15, 2015 12:14 pm
by angelos
ohnjay wrote:Just received Exetel mobile broadband SIM on 13G plan, installed in Samsung T535 tablet and can access internet OK.
However tablet will now not operate as wifi hotspot. SIM from another provider, also on Optus network, works fine as hotspot.
Bluetooth hotspot works, but some devices I have can't connect this way.

Is this an intentional restriction?
Please PM the service number to me... I'll have this checked for you.

Re: Wifi hotspot not available with MBB SIM.

Posted: Tue Sep 15, 2015 4:17 pm
by angelos
PM received. Looking at the provisioning status of your service, it appears that it is capable of creating a wifi hotspot.

I will however double check the provisioning status and get back to you. Your reference number : 9444742

Re: Wifi hotspot not available with MBB SIM.

Posted: Wed Sep 16, 2015 2:33 pm
by angelos
I have checked this and confirm that there are no restrictions applied to this and that you should be able to use this as a wifi hotspot given that it has the capability of working as one.

I do not see any issues that could be causing this situation.

Re: Wifi hotspot not available with MBB SIM.

Posted: Wed Sep 16, 2015 7:16 pm
by ohnjay
Well, it's working now. Whatever you did has fixed it.
Thank you for your help.