VoIP config for NF18ACV

VOIP setup and troubleshooting
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daveh0
Posts: 4
Joined: Tue Apr 20, 2010 1:04 pm
Location: Perth, Australia

VoIP config for NF18ACV

Post by daveh0 » Fri Jul 06, 2018 12:37 pm

This is a helper post if anyone encounters the same problem as me: I received a Netcomm NF18ACV from Exetel for my new NBN service earlier this week and VoIP didn't work out of the box because some settings were missing from the configuration.

The VoIP config is more or less the same as the NF4V (http://exewiki.exetel.com.au/index.php? ... etup_Guide). My modem's VoIP configuration was missing the SIP Outbound Proxy and SIP Registrar settings (see attached screenshot) and after adding those the VoIP service started working.
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KavindaS
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Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: VoIP config for NF18ACV

Post by KavindaS » Fri Jul 06, 2018 10:32 pm

daveh0 wrote:
Fri Jul 06, 2018 12:37 pm
This is a helper post if anyone encounters the same problem as me: I received a Netcomm NF18ACV from Exetel for my new NBN service earlier this week and VoIP didn't work out of the box because some settings were missing from the configuration.

The VoIP config is more or less the same as the NF4V (http://exewiki.exetel.com.au/index.php? ... etup_Guide). My modem's VoIP configuration was missing the SIP Outbound Proxy and SIP Registrar settings (see attached screenshot) and after adding those the VoIP service started working.
Thank you for informing this. I will address this with Netcomm support and get them to configure all required fields in future modems.

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