no voip service?

VOIP setup and troubleshooting
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AzNiME
Posts: 14
Joined: Fri Jul 06, 2007 10:49 am
Location: Wollongong

no voip service?

Post by AzNiME » Mon Aug 18, 2008 6:28 am

Hi,

I made my first voip call on saturday since joining Exetel about three weeks ago. I'm not sure why but today when I check the voip meter and service stats, I see this in my members homepage:

You don't have VOIP Calling Service with Exetel

I'm not sure what the problem is but there's a plan B with no monthly costs and calls within Australia are $0.01. Just wondering if I should change to this plan B in the members page.

Thanks

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jokiin
Volunteer Site Admin
Posts: 2970
Joined: Mon Feb 02, 2004 10:23 pm
Location: Sydney

Re: no voip service?

Post by jokiin » Mon Aug 18, 2008 8:17 am

are you looking at the VoIP meter listed under the section VoIP (equip needed) ?

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VoIP Admin
Exetel Staff
Posts: 424
Joined: Fri Jan 28, 2005 5:10 pm
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Re: no voip service?

Post by VoIP Admin » Tue Aug 19, 2008 8:48 am

Voip calling service = calling card service
VoIP (equip needed) = normal voip

if you have applied voip, please check voip equip needed

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