Billion 7404VGO cannot ring DID

[ted583]

I just set up my VOIP. I tested it by -
1 ringing home phone to mobile number – mobile rings and VOIP number shows up on mobile – good
2 ringing mobile to home number – home phone rings and mobile number shows up – good
3 ringing mobile to VOIP number – no good. I can hear the ring tone on the mobile but the home phone does not make a sound.

Is this my Billion configuration of something to do with Exetel?

[lingg]

Please send the current settings in Billing 74704VGO and your VOIP number to voip@exetel.com.au for further investigation.

[ted583]

I fixed it. I had 2 phone ports registered.