Billion 7404VGO cannot ring DID

VOIP setup and troubleshooting
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ted583
Posts: 4
Joined: Fri Dec 19, 2008 4:03 pm
Location: Bowral

Billion 7404VGO cannot ring DID

Post by ted583 » Fri Dec 19, 2008 4:17 pm

I just set up my VOIP. I tested it by -
1 ringing home phone to mobile number – mobile rings and VOIP number shows up on mobile – good
2 ringing mobile to home number – home phone rings and mobile number shows up – good
3 ringing mobile to VOIP number – no good. I can hear the ring tone on the mobile but the home phone does not make a sound.

Is this my Billion configuration of something to do with Exetel?

lingg
Posts: 132
Joined: Fri Oct 05, 2007 8:52 am
Location: Sydney

Re: Billion 7404VGO cannot ring DID

Post by lingg » Fri Dec 19, 2008 4:41 pm

Please send the current settings in Billing 74704VGO and your VOIP number to voip@exetel.com.au for further investigation.

ted583
Posts: 4
Joined: Fri Dec 19, 2008 4:03 pm
Location: Bowral

Re: Billion 7404VGO cannot ring DID

Post by ted583 » Sat Dec 20, 2008 3:39 pm

I fixed it. I had 2 phone ports registered.

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