that looks fine, on your connection speed I would probably use G729 as first priority though, also do you have any QOS settings currently, any other net activity running at the same time etc?cardiganstreet wrote:Hi please see attached, re my codec settings.
Any tips?
Billion 7401VGP R3 crashes after VOIP calls
Re: Billion 7401VGP R3 crashes after VOIP calls
Re: Billion 7401VGP R3 crashes after VOIP calls
Can you try dropping the 'exipre' time to 60 seconds (for testing) - this will cause the modem to maintain more constant contact with the Exetel service, and help determine if the call is dropping every 3 minutes.
Do you have any port forwarding set?
Do you have any port forwarding set?
Re: Billion 7401VGP R3 crashes after VOIP calls
also any other network related devices in the setup?JasonM wrote: Do you have any port forwarding set?
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- Posts: 46
- Joined: Sun Oct 15, 2006 4:12 pm
- Location: Springwood NSW
Re: Billion 7401VGP R3 crashes after VOIP calls
Hi all,
I have two macs (PC users will site this as the problem
) one on wireless the other on LAN. Running into my BIllion which plugs into the wall through a split filter that also has the landline phone plugged into it.
I have separate (basic) telstra phone plugged into phone port 1. I am using this for voip.
I hope that makes sense?
I will attach my SIP info page, incase I have missed something:
I have two macs (PC users will site this as the problem

I have separate (basic) telstra phone plugged into phone port 1. I am using this for voip.
I hope that makes sense?
I will attach my SIP info page, incase I have missed something:
- Attachments
-
- SIP-accounts-2.jpg (127.49 KiB) Viewed 1972 times
Re: Billion 7401VGP R3 crashes after VOIP calls
Had the same problem as the original post'r - Modem would reset mainly on incomming calls & calls to mobiles. Also getting drop-outs at 2min10 ish.
Setup: billion 7401, mac & pc(vista32)
Tried all settings I could get my hands on. Liased with support - exe & billion to no avail.
Had billion modem replaced. New modem same problem.
Performed factory reset for the zillionth time and all of the sudden voip started working without problems.
I did upgrade firmware to 5.53.s5.b1.dg5.
Immediately upon upgrade you have to reset modem to factory default settings. (not current)
Current settings: Voip Priority: G.729, PCMU(G7.11 U law), PCMA(G7.11 A law)
Other points to note: I have heard that you should disable softphones or totally shut them down because they can stuff up your incomming calls & cause routing problems and delays. - at least until you get it sorted
I also tried running adsl line in (telephone line) straight to modem not through splitter. Another thing you could try is to put a fax on your line and run a telstra testfax - send a page to 1300368999 that will confirm your line is not buggered. Or with just a basic telephone handset (not cordless) test your line. Lift the handpiece- you should hear dial tone. press a number -1 for instance to clear the dialtone. Line should sound clear no crackling or noise / crosstalk. Also make sure your upload speeds are ok. Someone told me 256k upload minumum. speedtest.net.au.
Good luck.
Setup: billion 7401, mac & pc(vista32)
Tried all settings I could get my hands on. Liased with support - exe & billion to no avail.
Had billion modem replaced. New modem same problem.
Performed factory reset for the zillionth time and all of the sudden voip started working without problems.
I did upgrade firmware to 5.53.s5.b1.dg5.
Immediately upon upgrade you have to reset modem to factory default settings. (not current)
Current settings: Voip Priority: G.729, PCMU(G7.11 U law), PCMA(G7.11 A law)
Other points to note: I have heard that you should disable softphones or totally shut them down because they can stuff up your incomming calls & cause routing problems and delays. - at least until you get it sorted

I also tried running adsl line in (telephone line) straight to modem not through splitter. Another thing you could try is to put a fax on your line and run a telstra testfax - send a page to 1300368999 that will confirm your line is not buggered. Or with just a basic telephone handset (not cordless) test your line. Lift the handpiece- you should hear dial tone. press a number -1 for instance to clear the dialtone. Line should sound clear no crackling or noise / crosstalk. Also make sure your upload speeds are ok. Someone told me 256k upload minumum. speedtest.net.au.
Good luck.
Re: Billion 7401VGP R3 crashes after VOIP calls
You should specify sip1.exetel.com.au everywhere you have 58.96.1.2.cardiganstreet wrote:I will attach my SIP info page, incase I have missed something:
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- Posts: 46
- Joined: Sun Oct 15, 2006 4:12 pm
- Location: Springwood NSW
Re: Billion 7401VGP R3 crashes after VOIP calls
Had a fairly successful interstate voip call today. FIngers crossed.
Thanks IanS & jezzz74 for the info.
Will post my settings if successful with further calls.

Thanks IanS & jezzz74 for the info.
Will post my settings if successful with further calls.