VOIP hang-ups

[sgoldschmidt]

Hi,

just in the last few days, many of my VOIP calls have been hung up after about 30 seconds. Occurred 7 or 8 times when I was calling the US and I figured it was just the number I was calling, but the problem recurred today when making a local call. Have not had this problem once in the last year I have used VOIP. Any suggestions as to what might cause VOIP to hang up?

Thanks,
Simon

[sable]

It would b useful if you advised the make and model of the router/ata device you are using with the version of the firmware installed for a start

[sgoldschmidt]

Softphone.... X-Lite v3.0

[sgoldschmidt]

There is a Network setting in the Advanced Options of X-Lite 3.0 that reads "In times of network disruption, automatically hang up calls after..."

The default setting is enabled and the time selected is 30 seconds. I have disabled this option and so far have not had a call hung up. I have made no changes to my network or ADSL configuration, so I can't explain why the softphone started regularly detecting network disruptions. Nor can I see the need for this option in my case.... I'd suggest if you experience this problem, turn this option off.

Simon