Incoming caller does not hear ringing

VOIP setup and troubleshooting
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DazzleMe
Posts: 77
Joined: Thu Feb 07, 2008 12:41 pm
Location: Melbourne

Incoming caller does not hear ringing

Post by DazzleMe » Mon Jun 20, 2011 8:57 am

Hi all,

I am just having problems with the incoming caller not hearing a ring.It rings okay at my end but incoming callers hang up because they cannot hear anything. I have it running on my x-lite softphone from my PC and was working okay but now it has stopped.

Can someone at exetel please check my number?

nuranj
Exetel Staff
Posts: 270
Joined: Fri Aug 22, 2008 8:41 pm
Location: Sydney
Contact:

Re: Incoming caller does not hear ringing

Post by nuranj » Tue Jun 21, 2011 12:14 pm

Could you please kindly PM me your service number so we could investigate this issue further.

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