Cisco UC320w with Exetel VOIP (SOLVED)

VOIP setup and troubleshooting
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Edwin
Posts: 91
Joined: Wed Jan 21, 2004 6:25 am
Location: Sydney

Cisco UC320w with Exetel VOIP (SOLVED)

Post by Edwin » Thu Nov 10, 2011 2:08 pm

Hi there,

Has anyone been able to configure a Cisco UC320w successfully with Exetel VOIP?
The VOIP services register but after a couple of seconds the registration fails (see attached pictures).

Both SIP1 & SIP2 are Exetel DIDs.
Both have got NAT Mapping & NAT Keep Alive on and have the Static external IP set.

Any help is much appreciated.

Kind regards,
Edwin
Attachments
Screen shot 2011-11-09 at 10.18.32 PM.png
SIP Trunk configuration
Screen shot 2011-11-09 at 10.18.32 PM.png (69.41 KiB) Viewed 1025 times
Screen shot 2011-11-09 at 10.17.41 PM.png
Registration failed
Screen shot 2011-11-09 at 10.17.41 PM.png (41.79 KiB) Viewed 1025 times
Screen shot 2011-11-09 at 10.17.25 PM.png
Registration successful
Screen shot 2011-11-09 at 10.17.25 PM.png (42.42 KiB) Viewed 1025 times
Last edited by Edwin on Thu Nov 10, 2011 3:37 pm, edited 1 time in total.

Edwin
Posts: 91
Joined: Wed Jan 21, 2004 6:25 am
Location: Sydney

Re: Cisco UC320w with Exetel VOIP

Post by Edwin » Thu Nov 10, 2011 3:37 pm

Never mind, I've worked out what was wrong.
This device is behind a pfSense firewall which had a port forward for all SIP traffic to a different internal IP address (our previous VOIP device).
All good and working perfectly

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