moip problem
moip problem
I have Just got an Iphone 4 which is on the optus network and have dowloaded the moip app for exetel from itunes, I then applied for a new voip number and put details into the settings on the moip app I can dial and recieve calls but no one can hear me and I cant hear them.
could someone help please
could someone help please
Re: moip problem
is this on 3G, WiFi or both?
Re: moip problem
in the settings have you got 'firewalled' set to on or off? Have you tried both and also restarted the app after changing the settings?
Re: moip problem
I tried that can receive and make calls but no one can speak or hear.
Should I delete the app and re purchase it?
Should I delete the app and re purchase it?
Re: moip problem
wouldn't hurt to delete and download again just in case something has gone wrong during the setuproby wrote:I tried that can receive and make calls but no one can speak or hear.
Should I delete the app and re purchase it?
Re: moip problem
I will try it tomorrow when I am home and will let you know.
Thanks for your ideas and help
Thanks for your ideas and help
Re: moip problem
let us know how you get on, if still no good I'll set it up fresh on one of my phones and see if any issueroby wrote:I will try it tomorrow when I am home and will let you know.
Thanks for your ideas and help
Re: moip problem
i have the same prob, i just setup my 3gs and when the other side picked up i cant hear anything, they cant hear me as well. i tried to turn on and off the fire wall and restart the app and that didnt work. I used 3g to test and using the same voip number i use for the house phone to setup my iphone.
Re: moip problem
are you using the same VoIP account you have setup on another device, not sure if I read that right so just want to clarifydtn22 wrote:i have the same prob, i just setup my 3gs and when the other side picked up i cant hear anything, they cant hear me as well. i tried to turn on and off the fire wall and restart the app and that didnt work. I used 3g to test and using the same voip number i use for the house phone to setup my iphone.
Re: moip problem
yes i used the same home voip account to setup on my iphone, im not sure if that is how you set up, do i have to apply another voip account for my phone?
Re: moip problem
you really need a separate accountdtn22 wrote:yes i used the same home voip account to setup on my iphone, im not sure if that is how you set up, do i have to apply another voip account for my phone?
Re: moip problem
Are you sure about that? i was able to call and it connect, just that there was no sound. i have 2 iphone so i will need 2 separate voip accounts? How do i apply for a new voip for the mobile and is it for free?
Re: moip problem
you can only have one registration active per accountdtn22 wrote:Are you sure about that? i was able to call and it connect, just that there was no sound. i have 2 iphone so i will need 2 separate voip accounts? How do i apply for a new voip for the mobile and is it for free?
Re: moip problem
With voip on mobile, can a person call my mobile using the voip number? or is it only for the moble to call out?