Netcomm NB16wv firmware

VOIP setup and troubleshooting
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Posts: 1
Joined: Tue Jul 03, 2012 11:07 am
Location: Lismore

Netcomm NB16wv firmware

Post by Mal22 » Tue Jul 03, 2012 12:34 pm

Have just spent 3 hours on the phone with Netcomm engineers to find out the current firmware ( R0.09 ) on the current NB16WV ADSL/VOIP router does not support Exetel VOIP..they had to down grade the firmware to R0.08_0216.. issues were got busy tone on all numbers dialled.. when receiving calls on VOIP number the phone would ring but no voice.. all fixed after downgrade..

Surfn Chick
Posts: 74
Joined: Wed Jun 13, 2007 2:45 pm

Re: Netcomm NB16wv firmware

Post by Surfn Chick » Tue Jul 17, 2012 8:49 pm

Thanks for your news on this.

I thought we were up to firmware R0.11 then when I checked the Netcomm website it was 9 again. Was I imagining this? It was at .09 back in May.

Anyway, might answer why a few of my customers VOIP are getting the issues you mentioned but only today.

How was the downgrade carried out?

I find it interesting that you mention the current firmware doesn't support Exetel VOIP. Who will be responsible for this?

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