Overseas calls garbled

VOIP setup and troubleshooting
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sgoldschmidt
Posts: 18
Joined: Thu Apr 26, 2007 3:04 pm

Overseas calls garbled

Post by sgoldschmidt » Tue Apr 09, 2013 1:58 pm

All overseas calls I make are clear while the call is ringing, then become garbled when answered. No problems with domestic calls. Any suggestions what the issue may be?

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lodperera
Exetel Staff
Posts: 98
Joined: Mon Nov 28, 2011 10:26 pm

Re: Overseas calls garbled

Post by lodperera » Tue Apr 09, 2013 2:07 pm

Hi Mate,

Try only with G711U codec.
Should be working fine. :wink:

regards
LOD

jaybee
Posts: 14
Joined: Mon Dec 20, 2010 9:47 am
Location: Brisbane

Re: Overseas calls garbled

Post by jaybee » Wed Apr 10, 2013 9:56 am

Garbled (like underwater sounds) can mean lack of bandwidth - at either end of the connection - or perhaps the wrong codec being used.

sgoldschmidt
Posts: 18
Joined: Thu Apr 26, 2007 3:04 pm

Re: Overseas calls garbled

Post by sgoldschmidt » Wed Apr 10, 2013 10:06 am

Thanks guys.... changed the codec and seems to have done the trick

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