VoIP services unavailable (Syd)

VOIP setup and troubleshooting
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ouritguys
Posts: 1
Joined: Fri Sep 20, 2013 3:24 pm
Location: Sydney

VoIP services unavailable (Syd)

Post by ouritguys » Fri Sep 20, 2013 3:57 pm

All 50 handsets can't use or make calls to land lines or mobiles or 1800 or o/s numbers. Message: "Service Unavailable"
Can call extension numbers however.
Cant call Exetel Support from mobile or land line, get the same message

stevecJ
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Posts: 1041
Joined: Wed Jan 06, 2010 9:48 am

Re: VoIP services unavailable (Syd)

Post by stevecJ » Fri Sep 20, 2013 5:01 pm

ouritguys wrote:All 50 handsets can't use or make calls to land lines or mobiles or 1800 or o/s numbers. Message: "Service Unavailable"
Can call extension numbers however.
Cant call Exetel Support from mobile or land line, get the same message
Hi,

Please refer to the following link with regards to the unplanned Voip outage.

viewtopic.php?f=296&t=40510&p=306324#p306324
To Log a fault ticket, please click click here or alternatively call Exetel VOIP numbers (02) 8030 1000 or 1300 788 141 (log faults 24x7)

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Exetel Support Portal
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