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VoIP services unavailable (Syd)

Posted: Fri Sep 20, 2013 3:57 pm
by ouritguys
All 50 handsets can't use or make calls to land lines or mobiles or 1800 or o/s numbers. Message: "Service Unavailable"
Can call extension numbers however.
Cant call Exetel Support from mobile or land line, get the same message

Re: VoIP services unavailable (Syd)

Posted: Fri Sep 20, 2013 5:01 pm
by stevecJ
ouritguys wrote:All 50 handsets can't use or make calls to land lines or mobiles or 1800 or o/s numbers. Message: "Service Unavailable"
Can call extension numbers however.
Cant call Exetel Support from mobile or land line, get the same message
Hi,

Please refer to the following link with regards to the unplanned Voip outage.

viewtopic.php?f=296&t=40510&p=306324#p306324