churn and keep voip

VOIP setup and troubleshooting
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kefa
Posts: 16
Joined: Tue Jun 16, 2009 9:16 am
Location: Sydney

churn and keep voip

Post by kefa » Mon Sep 30, 2013 11:14 am

Hi,

I'm looking into churning away from exetel to another isp. Is it possible to still keep my voip account if I no longer have an adsl account?
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KavindaS
Exetel Staff
Posts: 2715
Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: churn and keep voip

Post by KavindaS » Mon Sep 30, 2013 12:12 pm

kefa wrote:Hi,

I'm looking into churning away from exetel to another isp. Is it possible to still keep my voip account if I no longer have an adsl account?
Hi,

It is possible. when the service churned to a different provider, you should get a email by confirming with a separate voice only logins. If require drop an email to billing@exetel.com.au once you request to get the confirmation. :)
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