Billion 7800VDOX - Inbound Calls

VOIP setup and troubleshooting
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neil3087
Posts: 3
Joined: Thu Jul 07, 2011 8:36 pm
Location: Melbourne

Billion 7800VDOX - Inbound Calls

Post by neil3087 » Sat Oct 26, 2013 3:19 pm

Hi,

I've just updated my modem and are having issues with the VOIP.

Out-going calls appear to be working without issue. On in-coming calls I cannot hear the caller, but they can hear me for the first few seconds and then all you hear is faint static.

Any assistance would be appreciated.

Thanks,

Neil.
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Dazzled
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Posts: 6003
Joined: Mon Nov 13, 2006 1:16 pm
Location: Sydney

Re: Billion 7800VDOX - Inbound Calls

Post by Dazzled » Sat Oct 26, 2013 3:37 pm

Audio trouble, noise, and echo with Billions is often the Gain control. There's a note in the user manual.

neil3087
Posts: 3
Joined: Thu Jul 07, 2011 8:36 pm
Location: Melbourne

Re: Billion 7800VDOX - Inbound Calls

Post by neil3087 » Sat Oct 26, 2013 5:04 pm

But wouldn't these settings also impact outbound calls as well?

neil3087
Posts: 3
Joined: Thu Jul 07, 2011 8:36 pm
Location: Melbourne

Re: Billion 7800VDOX - Inbound Calls

Post by neil3087 » Sat Oct 26, 2013 6:03 pm

The issue appears to have fixed itself.

Regards,

Neil.

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