Welcome Notification

VOIP setup and troubleshooting
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harryL
Posts: 72
Joined: Mon Apr 27, 2009 7:48 am
Location: Brisbane

Welcome Notification

Post by harryL » Wed May 06, 2015 11:14 am

I received my NBN welcome notification recently.

I note that the Voip Section has 2 errors:

The DID number shown was in fact the password...

... and the Password shown was the DID number.

You might want to review and amend your paperwork.

H.

angelos
Exetel Staff
Posts: 1068
Joined: Fri Nov 09, 2012 11:22 pm
Location: Australia

Re: Welcome Notification

Post by angelos » Wed May 06, 2015 2:11 pm

harryL wrote:I received my NBN welcome notification recently.

I note that the Voip Section has 2 errors:

The DID number shown was in fact the password...

... and the Password shown was the DID number.

You might want to review and amend your paperwork.

H.
Thank you for your suggestion and we have already requested this to be looked into. The issue should be resolved soon.

Apologies for any inconvenience this may have caused.

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