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Welcome Notification

Posted: Wed May 06, 2015 11:14 am
by harryL
I received my NBN welcome notification recently.

I note that the Voip Section has 2 errors:

The DID number shown was in fact the password...

... and the Password shown was the DID number.

You might want to review and amend your paperwork.

H.

Re: Welcome Notification

Posted: Wed May 06, 2015 2:11 pm
by angelos
harryL wrote:I received my NBN welcome notification recently.

I note that the Voip Section has 2 errors:

The DID number shown was in fact the password...

... and the Password shown was the DID number.

You might want to review and amend your paperwork.

H.
Thank you for your suggestion and we have already requested this to be looked into. The issue should be resolved soon.

Apologies for any inconvenience this may have caused.