PSTN to VOIP status????

VOIP setup and troubleshooting
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robsgt4
Posts: 26
Joined: Sat Sep 28, 2013 11:52 am
Location: Townsville

PSTN to VOIP status????

Post by robsgt4 » Tue Nov 22, 2016 1:12 am

I have put in an order to change my PSTN to VOIP and have had NO contact as to if this process has started, I have had NO PSTN service for nearly 2 weeks now so I am guessing that the transfer is underway....

Can someone at Exetel please confirm where my order is at?

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KavindaS
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Joined: Wed Dec 23, 2009 3:59 pm
Location: Sydney

Re: PSTN to VOIP status????

Post by KavindaS » Tue Nov 22, 2016 2:11 pm

robsgt4 wrote:I have put in an order to change my PSTN to VOIP and have had NO contact as to if this process has started, I have had NO PSTN service for nearly 2 weeks now so I am guessing that the transfer is underway....

Can someone at Exetel please confirm where my order is at?
Our provisioning department is working on this. They will contact you shortly.

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